Transcript
-lITalyctN4 • Gary Vaynerchuk on Why Perspective Will Make or Break You | Impact Theory
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Kind: captions Language: en hey everybody Welcome to impact Theory you are here my friends because you believe that human potential is nearly Limitless but you know that having potential is not the same as actually doing something with it so our goal with this show and Company is to introduce you to the people and ideas that are going to help you actually execute on your dreams all right today's guest is one of the world's leading marketing experts and living proof that the American dream is Alive and Well if you're willing to work your face off he was born in bellarus in the former Soviet Union didn't speak a word of English when he arrived his entire extended family lived together in a tiny ass apartment in Queens and as the foreign kid he was once bullied into drinking urine from a soda can he was a d and f student and pretty much everyone thought he would fail in life despite all of that though this guy not only refuses to complain about anything ever he has wildly optimistic upbeat and freakishly driven a born entrepreneur he began by ripping flowers out of people's yards and selling them back to them he had an entire lemonade franchise system while he was still riding a big wheel and in his teens he was routinely making thousands of dollars a weekend selling baseball cards until his father forced him to go to work in the family business for $2 an hour but he didn't waste time whining about it he just got to work and just out of college by being an early adopter of the internet he took his father's discount liquor store from being a local store doing $4 million a year in Revenue to an internet phenomenon doing $45 million in Revenue in just 5 years now leveraging his unique ability to identify where consumer attention is going next he founded the pioneering digital agency Vayner media which serves some of the largest companies on the planet and along the way he's also built a massive social following of his own that rings in at around 3.5 million devoted followers he is a people first kind of guy and you can see it in everything that he does from his employees to his fans and Partnerships as such he's greeted like a rock star his business is growing crazy fast and he'll soon be starring in Apple's original series planet of the apps with gwenneth palro Jessica Alba and will I IM on top of all that he's also a prolific angel investor and venture capitalist who was an early investor in such juggernauts as snap chat Facebook Twitter and Uber so please dearest of friends help me in welcoming the four time New York Times bestselling author and future owner of the New York Jets Gary vaynerchuk thank you welcome to the show dude that was super impressive thank you sir there no shot I could have pulled that off uh and also after like listening to all that I'm really glad my mom sent you the memo right I got it all from her just yeah straight out it's good to be here it's good to have you man nice to have some peeps in the audience I always like that a little bit better you and me both yeah so play right to them I mean in in many ways this is for them this all started originally back with inside Quest it was all about doing something for the employees yep and I had this unending Terror cuz I have these 25 bullet points I think anybody should be living by and I was terrified people would memorize them but not actually live by them which is like the death ends because you think you're doing something right you pacify Yourself by memorizing it um so yeah I I love having people here and getting it's funny you just said that I I think so many people are keyboard activists right everybody's good at sending a tweet about how the world should be and nobody's doing anything about it and that just that is just very much human nature I was just going to ask if you think that's human nature or if you think that we've gotten soft as a culture yes you know I mean of course we've gotten soft as a culture in the US uh because the US has had an incredible 200-year run right like this is just what happens you know so as a culture you know I can't speak for you know people that live in the Amazon River and I can't speak for you know people that still live in bellarus but the the American uh culture is soft and that's a great thing that means there's been enormous amounts of prosperity but let's not be naive I mean people literally complain when somebody gives them the wrong amount of like extra cream in a Starbucks $6 coffee like this like we've gotten to a place where we complain you know out of all those lovely things you said as I stood there getting ready to come the part that and I'm glad you pick up on this and not a lot of people have said it before so thank you my lack of interest in complaining is so high uh and when I watch what people complain about it it breaks my heart because they completely lack perspective and I I genuinely believe my happiness and optimism comes from my perspective even in political unrest times like right now a lot of people very bent out of shape but the reality is is that it's just never been better to be a human being it's that's just the truth that's just data that's that's reality and um yeah I mean it's just a very fun time to be alive so much going on uh the internet is starting to hit maturity look what we're doing right now this right now right would have cost millions of dollars in production and distribution to have the amount of people who watch this just 15 years ago like like you know I I I just think it's very interesting times and um I was saying something to a friend the other day I was like could you imagine if you told a parent 15 years ago hey parent what you're going to want to do in 15 years instead of buying a kid your 16-year-old a car you're going to convince your 16-year-old daughter to go into a stranger's car every single day you're going to you're going to pay for your 16-year-old daughter to go into a stranger's car every single day and you will think that's normal and actually safer than buying that P that kid a car that's literally what we're living in now High net worth individuals in America are preferring to give their kids unlimited Uber to buying a car because because they don't want them drinking and driving they don't trust their driving and and literally they think it's safer for their 16 17y old to go into a stranger's car than to drive themselves that's sacrilege 15 years ago online dating 20 years ago the weirdest nerdiest you're thinking 300 lb white dude in a B of a kid's car now it's just completely standard I mean if you if you add in sliding into people's DM on Instagram it's like 89% of relationships right so you know I I think that we are um I think we're going through a huge transition because all of us even thought leaders uh are grossly underestimating the internet itself and we're hitting scale right we now all are on at all times and this is now the beginning I was I was joking while I was working out this morning to drock I'm like drock you're going to get replaced by like a Pokémon ball like I'm going to throw it up like people in 20 years are literally going to throw something up it's just going to hover 360 and film everything they're doing I mean like it's just an incredible time um and I think the way people look at the world right now because it's such an incredible time is actually the quickest tell to who they are if you think it sucks and it's bad you have losing pessimistic DNA and if you think it's awesome and phenomenal you have optimistic winning DNA and I believe that to be true and so that's where we're at no man I'm with you on that so I've been involved in the exerprise now for a while reason I got involved with the exerprise is largely for that reason like I look at the future it's so [ __ ] exciting like what's going on is crazy and if you're the one that can see where the trends are going and you can ride those Trends be the early adopter get into it um before anybody else and there's you know obviously chances for huge wins there while you're practical right cuz I think a lot of my friends so I've had that career but a lot of the reason is I'm not guessing or getting in too early right you know it's like real estate like it you know there's a big difference between the people that bought you know Beach ront property in Malibu than people that are buying Beach rum property in in off region no infrastructure Islands in in in in the Caribbean which is right in theory but it could be an 80-year Theory right and so it's about timing like vr's coming but consumer VR is very far away all my friends are spending millions of dollars tens of millions of dollars in consumer Venture uh virtual reality VR yet there's nobody here nobody watching this that knows a single person that spends three hours a day on VR right right like it's just it's just it's way far away I'm not sure there's people that know people that have spent three hours in their life yet in VR right and definitely not 10 people outside of people in the business testing stuff so I think timing really matters on that because I get worried that people jump way too far ahead and the reality is the Market's not there yet what are the things you look for in that so you um I heard you tell a story in one of the interviews you did and I thought the follow-up question there which wasn't asked you said you know I was talking to this woman she said she doesn't do Snapchat I think it was a woman cutting your hair she doesn't do Snapchat no social and you said tell me more just in case this is a trend that I need to be aware of H how do you identify those Trends is it stuff like looking at what app is you know on the front page of C hair is it of that it's very very non-scalable but that's my talent right like I think like Clive Davis like how does he do it I don't know he just sat there and heard people sing and he's like you like I I'm I'm careful to not give advice that I know is uniquely something that I was gifted with like I how do I tell you that oh here's how it actually works and it almost started happening it didn't happen like I actually get goosebumps like actually like real heavy Goosebumps when I hear something that I know feels right what's the advice there hey Johnny start getting Goosebumps like I can't there's certain things that I can't talk about because I know they're not practical they're intuitive to me right and so yes for me it's the balance of I feel like something's happening but it always comes from seeing stuff like it's it's it's going to the candy store with my little guy and hearing four 8-year-old girls talk about slime and then later go to Shake Shack and hear another two 8-year-old boys talk about slime and I'm like slime and then I search it on this is like a year ago and I search it maybe actually it's 18 months ago and I search it on Instagram to see hashtags I search on YouTube I search Google I'm like this is real there's something happening um Spinners right like fads are easy for me and I I think what I've been good at in business is trying to decide what's a fad and what's an actual business so something like social cam I downloaded it and got very serious about it in 2011 I didn't know even the founders of social cam it wasn't that I knew if social cam was going to be big I didn't invest in it I didn't go after it but I knew video on the mobile device was going to be big so when vine got hot very quickly I was an early mover an early advocate of Vine and Vine influencers right which by the way Vine influencers are absolutely the precursor to this SnapChat Instagram thing we're dealing with right now that's where they came from first Instagram was photos then when vine was dying a little bit they all moved over to Instagram Instagram was smart and made video one minute videos and that's when you saw the shift and that became the seed and the foundation of Instagram influencers which is an enormous billion dooll industry now everyone's like how are you so early it's CU I put in the work 2011 social cam learn how video on Mobile Works 2013 comes along Vine pops I'm like that's right I lived through YouTube 20067 being YouTube celebrity for my wine show so I knew what it looked like I saw that the Bine kids were that um I flew to LA and met Britney furlon and King Batch I I put in the work uh and so it's intuition but it's also putting in the work yeah I know that putting in the work is is one of the simplest and most I think often overlooked kind of thing and how do you plan to like is that one of the things you think people just are either born with the fortitude to do that or is that something you no that's the one that I think I mean there's a lot of research and again being an F student in science like I never I really don't it's not that I don't trust anything it's that I know that I haven't put in the work to really know if I should quote things you know so I kind of like just stay in my little lane um but there's a lot of uh push towards being a workaholic and hard work is a learned behavior I see it in my team there's people that come into my I've seen it in the thousands of employees I've had which is the closer they are to the Sun the harder they work and I'm like uhuh and so I definitely feel like I learned hard work by watching my parents um and so it's why I talk so much about hustle because it's one of the things that people can actually adjust and turn to I I watch people give advice completely predicated on natural talent and DNA and I'm like look like I get it like I can throw a football every day for 9 hours a day I'm just not phys physically built to be competitive at the highest levels so yeah I do think you know if anybody watching right now if there's anything they take away it's like look like you're going to only be so pretty you're only going to be so smart like you like there's there's things that are going to be natural and then there's things that you can actually control I do believe and I don't know if I'm right or wrong I don't but I do believe that work ethic is a Tau Behavior it's something you do have more control over um and yeah I think uh you I think and you know what really sealed a deal for me getting healthier I was 38 years old and it didn't come natural to me like it didn't come natural to me at all I hate the gym I hate it now I hate it I don't like it I don't want to do it um but I but I knew it was important and somewhere around Midway through being 38 years old I got serious I figured out my system I made the financial commitment and I've won right and I'll never lose again because the system was I needed to be accountable to another human being so it was about Mike and now Jordan and whoever else is my trainer I'm doing it almost weirdly more to not let them down than to and so that was this shift and so I feel like there's a shift that can make people work harder the big one that I pushes you're going to die like like if you're complain like to me life has broken down into complaining and not so if you're not complaining well then I have no I have no advice for you I'm I'm pumped like you did it like like I have friends who make $42,000 a year um work 9 to 4 kind of with an hour and a half lunch and 45 minutes of YouTube and 10 minutes of bullshitting and an hour of complete waste of time in a meeting so they're kind of working like six you know hours a week right but but but they're pumped and and and they text me these are high school friends and they'll text me like how happy they are to be the coach of their kids baseball team and you know like that's amazing like that that seems very obvious to me like that's like that's right like you know what's super weird I'm actually weirdly envious you know like I it sounds cool like in theory right Grass Is Always Greener right like far less pressure you know like like all that time with my kids o that would be cool like there's just like all these things that I can justify so to me but I have friends who have $100 million in the bank because of Facebook's IPO who complain who are still hungry who want to do even more who will complain to me cuz they know I work a lot about no work life balance and they don't get to spend enough time with their family and I'm like you have $100 million like you could stay home like you're in control like you don't complain about it you've made that choice don't [ __ ] me like you want to spend more time with your family spend more time with your family this is back to what we said about keyboard Warriors I'm trying to be very careful about what I'm saying versus what I'm doing because that's how you get exposed and I don't mean like people calling you out and being like you suck I mean to yourself I don't I want to be exposed by myself it's it's it's looking yourself in the mirror and saying like am I doing this right so to me there's so many people they're talking [ __ ] about how big of an entrepreneur they're going to be and how much they're going to achieve and they don't work on weekends you know I worked every Saturday of my 20s like and I talk to 20-year-old entrepreneurs every single day lately I've been saying to them this Saturday you're going to have more time off than I've had in my entire 20s on a Saturday so like before you tell me how you're going to be bigger than me start thinking about what you're actually doing right yeah no that I've heard you say that once it really caught the person off guard cuz they were like all about what they were doing and it's like oh yeah um how how do you plan to instill that in your kids or do you I guess if you don't I don't I plan to instill kindness into my kids I plan on instilling perspective into my kids I plan in instilling just being a good human being I I plan on making sure they don't use their parents' wealth and micr fame and leverage to impose on any other person I'm petrified of that if my kids try to punk their friends on my [ __ ] I'm gonna beat the [ __ ] out of them like that's just loser DNA you didn't do that that's interesting so I've heard Will Smith say before to his kids you guys aren't Rich mom and dad are rich yeah you know sure um I but not really right like so like I'm not obsessed with tactics I'm obsessed with religion so I have a lot of wealthy friends at this point who think it's smart for them to sit first class but the kids in coach it's a tactic they send their kids to Africa to build a school for a week it's a tactic it's like my friends that love the environment the number two sector in the world that is hurting the environment is the fashion industry when you run the math of what's doing bad to the Earth it's the number two industry behind gas I I I don't even want to say it because I'm not sure if it's gas and oil the number two industry this I know for a fact is the fashion industry so all my fancy friends who love the environment are they willing to give up their [ __ ] Louis bags let's see right so like I think people talk [ __ ] so you let them sit coach and you went first class but you went to you know Hawaii and ate at all the best like you can't pick and choose to me it's binary so I don't want to be a hypocrite so my big thing is like look you need to be kind like mean mean is just nonnegotiable in our family right and then you just need to not be full of [ __ ] if you want to look at Daddy's mountain and you want to say what I did to my dad's and that was a big mountain for an immigrant like wow dad did it right if you want to say I'm going to climb that and I'm going to climb bigger awesome like I'm pumped I'm weirdly not cheering for you cuz I'm I'm just a weirdly competive do this is actually something I'm not proud of I I'm comfortable saying this and I believe this is a flaw but I don't want my kids to beat me I don't like I don't I I hate saying it I know this is where I get in trouble people will take one little clip from one video interview and they're like you're bad I it's just my truth I don't want to [ __ ] you guys like I'm that competitive but they're my kids if if anybody was to first of all I love when people beat me cuz that's the meritocracy of the game right like I'm a good investor but Chris Saka was a better investor and he's my homie and I'm pumped for him cuz guess what he deserved it right so like I won't be upset if they beat me cuz they deserved it but if they look at that and want to go the other way and give away all of mommy and daddy's money and be nonprofit kids and like give it all away great like I just want them to be Allin on them right like I don't need them to be an entrepreneur I don't need them to make me proud they don't need to go to Harvard they don't need to do [ __ ] they need to be themselves Allin and they need to be kind and I'm good you are so fascinating you're like this super weird conundrum so first of all you won't let your son who's six five four about to turn five okay you won't let him score against you right SWAT though I did something weird I did something even worse than that I played Mion I played them on basketball two-on one the other day okay to five yeah and this time I decided to let them go up for nothing this is really bad this is is really bad the best part is when I hit the game winner they collapsed into tears I I hit this like we're in the living room I hit the gamewinner the couch is over there I hit the gamewinner and they both just run to the couch cry I mean like big tears and I was and and Lizzie was there they're on her like ran into her and I look at her and I'm I'm just so happy and I'm like yes yes so I won't let them score okay orn not let them win now I'm starting to [ __ ] with them right so scoring becomes strategic for maximum punishment yeah that's good but you did episode 118 I think with your dad yes and you actually cried in the episode when he said that he missed driving with you to the store and you guys didn't even talk about it by the way and watching it I was like the [ __ ] just happened I was it was in that moment I realized that even the shtick isn't shtick like that it's just flavors of who you really are which is amazing it's so incredible it's but it's got to be for people that don't really get into your world it has to be almost impossible to believe that that's really you that you could love your [ __ ] kids more than anything in the world but not judge yourself to the point where you admit like I kind of don't want him to beat me yeah man I'm uh you know I you're you clearly done some homework I yeah I'm a contradiction I'm I'm pulling I'm pulling from very opposite direction which is why people struggle which is why I get such extreme reactions when people first encounter me you know even looking this audience like some of them immediately like yes and then some of them here who are now yes were like [ __ ] no right but yeah I I understand where you're going with that yeah it's um it is utterly fascinating and I think gives people permission to actually be who they are and as i' never thought about it like this before but as as you were talking just now I thought God is his secret power that he doesn't judge himself do you do you feel like you judge yourself I don't that's a very very very good observation and it's what I want for everybody else we're beating ourselves up like everybody sucks at something right like we all have shortcomings and we all have strengths and for me it's like why don't we just audit that like why don't we just look at it that way and be like all right well I'm good at this but I'm not good at that like and then and then and then I only focus what I'm good at that right like I don't dwell that I can't fix [ __ ] around the house I call somebody to fix it like I'm not like I'm not a man I don't give a [ __ ] like you know like like you know like I don't I don't get it like we all like I also think it's awesome that I'm so emotionally stable and I'm the emotional backbone of everybody is that what a dude's supposed to do like like these cliches these stereotypes they're so silly um you're exactly right man I don't judge myself I'm fully in love with myself but I'm also fully in love with everybody else too right it's not like like it goes both ways like I tell people to buy into me that work for me it's cuz I buy into them first like I don't need anybody to gain trust with me I it's there like I believe that the human race is so grossly underrated we are good of course we have some bad there's [ __ ] 7 billion of us but like when you look at our Net score it's Bonker [ __ ] like do you know much damage we could be doing to each other on a hourly basis and we don't like we're still here like we won we're the alpha being and we've figured out how to stay together this is insane when you think about it and yet everybody wants to dwell on like somebody said something mean what I love is in that though is your whole concept of nobody's ever let me down so this is what I always tell people about the things you're ever going to hear me say will always be consistent with exactly what I'd say if you woke me up in the middle of the night and then punch me in the head cuz it has to be so real it has to be so so fundamental to who I am as a human being that I'll give you that answer even if I'm dazed and confused right just because that is my [ __ ] Northstar it's like my true foundation and hearing you talk about how no one's ever let you down it's like like like to me it's just binary like unless it's complete death blow death to me and my 17 people that I give a [ __ ] about like everything else is super secondary and let me tell you something if you actually get into that mindset it gets real good like everybody like makes these big deals out of things that just don't matter it's perspective you know my selfishness comes from my selflessness like it's what makes me feel good I see it in my mother my mom is the epicenter to every single person in her life her sister-in-law her you know cousins aunts everybody goes to her that's her comfort zone me too Ask Gary ve like like this is my comfort zone like I like this like I hate when people are like what can I do for you like I I say nothing I don't want anything I hate that feeling I went into my family business cuz I felt like I owed it to like pay them back those are my parents so if that's what I feel about them what do you think I think about everybody else I love that so one of my favorite Gary ve um answers was when asked what you would do if your daughter when she turns 14 uh goes into her room and is filming all her videos and nobody likes it and she comes out and says nobody in this world loves me and your answer was step your [ __ ] game up I believe is the answer about that the market is the market man like like like you know if nobody's watching your stuff like it's not good enough like everybody thinks their stuff is so good like every day Gary my Instagram is so on fire it's so awesome why is nobody like why am I not gaining followers cuz it's not awesome like of like it's just back to the same like you've seen it you all have friends and be like look how cute my kid is and you're like uh you know like like it's what we think we all think our stuff is the best and like I get that but yeah that would be my advice only because that also is liberating like PE like to me everything's about breathing right like to me everything is about like take full ownership for everything and then everything gets easy cuz then you're in control and then learn how to love to lose like for me my game's simple right it's all my fault so now I'm not mad at Lindsay or drock or that's it my fault I'm empowering them so it's actually true my fault now oh we lost this or this didn't deliver or we [ __ ] up all right it's an L like everybody's got losses you know it's funny uh when UFC started getting popular I started using it to paint the picture I'm like look Business and Entrepreneurship is much more UFC than it is boxing in boxing a loss is devastating like you know if you ever you know if you're I'm a big boxing fan like most big fights through like the big big big fights through the year almost it's just unbelievable amounts of of 33 and0 versus 35 and0 right just like that's what you do you don't fight anybody and you get to that level everybody's got losses in the UFC and so I think that's how that's how entrepreneurship that's how life is we all have losses and so I like losses I love adversity I like the climb I like the chip on my shoulder I like when people are like oh I knew it he's not that good that is like like I'm even weirdly scared as I continue to ascend and I'm getting popular and what I what did you say the marketing leading like people start putting these words in front of my name I'm like am I going to sabotage myself to like recorrect this like I like adversity so yeah all on me you know I enjoy losses now all of a sudden like what you become completely Invincible I feel Invincible I really genuinely outside of the health of myself and 20 people feel 100% Invincible as a person I know what my intent is I want to do good at nobody else's expense I'm far from perfect we all are and so just easy it feels very light to live life I'm just in a good mood talk to me about how your mom played into that cuz a ton so I know your mom you've credited her with really helping to build your self-esteem but you're also a huge believer in like don't fool yourself don't tell yourself you're good at something you're not so how did she make you feel so good about yourself she walk strling that's a great great that's a very you're doing a good job here thank you sir that's a very no it's a very good to ask it because the truth is she strategically used [ __ ] and real what I think in hindsight she did was she overemphasized things that were subjective or good so she really I I'll never forget this I opened the door for a woman in McDonald's in Edison New Jersey literally like when I was eight just you know we were both walking with a little head and I opened it and let her walk through if I tell you that my mom basically treated that event like I won the Nobel Peace Prize for like 3 weeks but but think about how smart that is like think about how reinforcing that played out played out so much that one of the most interesting comments in the 250 blogs that I've done was I got uh an email from somebody who said hey Gary ve you know this is this comes like hey at first I thought like H you know and then I got into it a little bit and I was watching this Vlog and then the other day you really you nailed it home and I'm like you know I'm reading I'm like I can't wait to see what I did he's like you went into the elevator and you let all your employees go first and you know it's just so interesting right these subtle little things it's import it's so fascinating what matters to people and I get it like I actually think that's right but it's so weaving into me at this point I don't even I don't recognize that um that's what she did well she made she made big deals out of the things that were tried and true and then and then when I got these and Fs she punished me even though she knew I didn't need School in her heart she made me know that there was accountability for things so I would lose television and video game and Friends privileges for it would always be for a month she'd break down somewhere around day 14 13 my sister would tattle on me when I would sneaking TV it was a funny it was a sick hom in itself the three of us um she uh she she really made me feel special man she really did it right she really really really pounded home my EQ my kindness I've done it with Xander too uh he went to the playground when he was two we were at the playground a little three-year-old kid falls and skids his knee and he walked over and was like are you okay and I made that like a two- week thing right like empathy right and so and so she just she just really did a good job of making me feel good about the things that were around my kindness and my support of my sister and my leadership skills of my friends and taking the you know I took a bullet once for something my friend did in the neighborhood and she thought that was a good thing and just just kind of those personality traits that I think you know if we all if all of us everybody watching wrote down like personality traits that we admire anytime I showed any uh of those actions she drove them home and I think modern day parents and most parents do not do that I think they focus on dumb [ __ ] like grades uh because they are insecure and they want to put the bumper sticker that their kid went to you know Stanford like it's real [ __ ] up when you really think about what's actually happening um so much of it is misery loves company or people reflecting of what's inside of them that's really interesting you know when I decided that I wanted to work with you when I saw your employees hugging each other without it wasn't uh like greeting they just were standing next to each other and they both put an arm around each other and I saw a couple different people do it so so it wasn't like I just happened to see people that were dating or something and I thought the employees like each other like that's such an amazing sign of what you're building and I know how hard it is to work that into the culture into creative safe space where people are really excited about what they do where they come in they feel it it it just permeates the entire office and now having you know been to your offices several times it's like you get that sense that a people like what they're doing and I'm sure they work really [ __ ] hard but they like what they're doing and they like each other and that was that was a big thing for me that's because you have experience like you didn't take that for granted sure the biggest thing I fear at Vayner media is the kids that come out of school and work at Vayner media and after 3 years you know you're 25 and you're like well what else might be out there right like they love it they love Vader media I I mean I'm the ones that I'm thinking of some people don't I mean look Vader media is the Serendipity of who you interact with the clients you have like there's a lot that can go into it there's no one Vayner media there's no one America there's no one anything right um but yeah they've been getting caught this grass is greener thing and I'm actually very weird I'm starting to try to now we're at a scale where I'm a little loosening it up but for the first 5 years you couldn't come back cuz it was a vulnerability sure like now we're at a different scale and now I'm considering it a little bit more and we've taken a couple people back um through the years I would break my own rule because I think that's important you have to be flexible but um yeah it's uh I appreciate you saying that but I think that's because you understand how difficult that is at scale sure when you have 700 employees to have a real culture of like good that's hard cuz you have a lot going on when did you decide to do the um Chief heart officer um so Claude was an incredible employee she was an SVP she which means she ran a piece of business she was running the Unilever business and the way that the 30 people that interacted with they were bought into her at a level that was incredible she she and I just had an instant chemistry all this stuff were talking about here that's what we talked about not the other stuff and we started talking about maybe her potentially doing something else and having a bigger impact on the company not just running this piece of business and then out of nowhere she quit and it was devastating for me I was you know that gut punch I was just like frozen because I don't get cut off guard that much cuz EQ is so good it just completely caught me off guard and literally it was amazing talk about like like leadership and like like some things that I'm proud of about myself I get punched in the face and before she leaves the room of like her telling me she's leaving which was a 25 minute conversation somewhere 7 minutes into it the last 18 minutes I was thinking about the plan of making sure she didn't land anywhere that would be too settling so that I could get her back right and basically I didn't want her to feel the full core pressure but a month later I started like meeting up with her and having drinks and how's it going and and and and I think the best way back to all the energy of this conversation you heard what I just said and what I did was I tried to get her the best job in the world that I could like my way of getting her back was by trying to help her more than it would help me that's just K karma is practical I love how people think karma is like this weird thing doing good for other people is a good strategy like I I like it's like you know I've been like trying to I'm like why does this thing even exist it's actually the most common sense thing of all time why is karma seem weird the [ __ ] is karma like wait a minute so you're telling me like if you do lots of good things that weirdly good things happen to you yeah that seems like common sense like it's amazing to me anyway I tried to do all the right things it's we started rolling there there seemed to be an opportunity for somebody to sit above our current head of HR um and so we decided there was that opportunity but I could not call her the head of HR I did not want the world to think of that's what we were doing and I wanted her to sit at the pedestal as the most important person in the company besides me more than the CFO more than the COO which got you into Chief right and then you know heart just seemed right like it just seemed like a nice word you know so would would you know it didn't it didn't have like you know if she was Chief emotion officer then she'd be CEO and that' be weird you know like like so it just it just fit and have you seen other companies pick this up we've seen companies like NASA and other big companies reach out to us and they're like auditing us wow I have a feeling that it could happen yeah I feel it could happen that would be a great legacy yeah dude I'll tell you from the outside watching that and understanding the really weird dynamic that is the HR department where they present themselves to the employee as we work for you but in truth behind the scenes they feel Essen it's not a fiduciary responsibility it's that same kind of idea to the business right I don't want the business to get sued and here's what's going on they have to be careful of and it's like God the employees feel that man and that's why I think we're winning because you know and we have our stuff listen we just did a major reorg 60 people let go that's really hard to convince people you're the best but you are the best cuz you're doing it for the mass like it's the right thing to do but uh I'll tell you the person who deserves the most credit I would say Alan Harker like he's the Chief Financial Officer and he's been incredible he's new and he's been incredible in not you know he he I told him during the interview process I'm like this is a bad gig we will make decisions that are not financially sound based on my intuition of where there's growth based on what we think about people um it's been really interesting right like we've we've we've we're trying to help our leaders become better business people because I believe in them Lindsay right you get to work with her Viner Talent she knows what she's doing and she she runs a tight p&l but then I'm always trying to break it you know her and it's a it's a matrix for them right because when they sit with Allan and she Financial they're trying to run a business but then I'll come over to top and be like no this is working hire more and you're going to have a negative p&l this year but they're like but Allan I'm like [ __ ] Allen works for me and it's like you know like it's a whole thing it's a whole thing but it's been great because we're back to pushing for opposite directions I'm seeing it right I'm letting the company do its thing but I'm a force that's equal to the company of magic right and I'm pushing and now I'm starting to really figure it out I'm kind of like almost weirdly separating them I'm even thinking like things like a Gary tax right like if if and and basically that's just offense right that's Lindsay saying hey I really see it I want to go for it and I'm like cool you know Gary taxs it and so like while which what that would mean is that she can still run the business or her division properly subtract the weird things I did dollars wise and then see if she's running an actual business because what was happening was the leaders were all under Gary tax and they didn't know how to run a business because my halo of being able to create Topline Revenue protected all their inabilities and as we scale and I want to give them other opportunities I needed them to be able to be capable outside of magic yeah yeah for sure all right there's one thing I I have to I've never talked about that before no I love that was good right I saw that you were loving it and I was like and then I was like man that was that's cool but that's but that's a really interesting thing for entrepreneurs that are scaling businesses because entrepreneurship is actually completely in contradiction to running a a a proper business they're opposites no I've always said the reason that we were successful at Quest was because we knew to Zig when everybody else is zagging like you have to be able to make the counterintuitive Choice have to and by the way it's super [ __ ] weird so when you and I met for dinner like 5 months ago at this point um I had pitched what I pitched to you to I don't know how many people 30 40 people and every single one of them looked at me like what the [ __ ] and they literally had no idea what I was talking about and I said look uh a huge part of what's driving this is when Disney acquired Marvel Studios like that changed everything for me and I knew what needed to be done I knew what that opened up in the market and you said and I quote my entire life is predicated on the fact that Disney bought Marvel and I was like what the [ __ ] it was like the first time it went from getting looked at like I was out of my [ __ ] mind to somebody was like yeah yeah I know I know I was like it was very fascinating but that's like when you realize that it's the ability to see that it's the ability to see the oblique angle and more [ __ ] importantly it's the ability to believe in yourself enough to Rally a team behind you and say this is what we're going to do because what I'm telling everybody is we're going to build a studio bigger than Disney now you can imagine how everyone looks at me right like think of you in the early days saying that you're going by the Jets every you're a [ __ ] idiot I get it so saying that it's like that that to me is being an entrepreneur versus a business person who can run a positive pnl and they understand all that and I'm fully going to steal your notion of coming in like magic yep um but yeah that is that's a key insight for anybody that really wants to be an entrepreneur it's not the license to be Reckless because I'm prepared to come in and and now [ __ ] execute against building Disney what's super interesting is and those people that are CFOs and CEOs and Coos they think that's the magic I always laugh at them I'm like you're a commodity right there's millions of you that's math that's easy to understand I I always say if you want to be an anomaly you have to act like one like people want all these special things to happen but then they're acting like everybody else and that gets into the Saturdays on in your 20s like or or just like taking risks or things of that nature like I I totally agree with you I I I think about as you know that picture where like it looks like two people kissing or it looks like a glass of shamp like I just basically think at this point in my business life the world sees the glass of champagne and I see the two people kissing like I just can see it like I know what's coming like now it's about where do you want to take advantage of it like I knew seven eight years ago that the phone was at there was nothing else like like like everyone's like oh like I know that ABC CBS and NBC is finished their infrastructures their infrastructure costs don't match the reality of consumer Behavior we are going to watch things on Ott whether it's Netflix or Hulu or Amazon Facebook's coming out with original programming in a month right we're going to watch it now if it's [ __ ] we won't if it's a bad show we won't if it's a good show you'll watch it and that's that and so like I know that's coming I know every brick and mortar retailers in deep [ __ ] I know that's coming I know influencer marketing hasn't even started you know like I there's a lot of things I can tell you that are going to happen over the next 3 or four years it's about what are you going to do about it which one are you going to choose where the opportunities where the angles right I have one more question for you but tell them where they can find you online uh Gary be is where I am mostly on Twitter Instagram Snapchat and then on Facebook it's SL Gary um and that's probably the right place to go all right what is the impact that you want to have on the world so I would say this is my current POV because I think it's actually important that I have a different answer for this at 50 and 60 because you're G to adjust to the reality I'll give you a good example if something terrible happens in my life and it's disease-based or it's because some kid was texting while he was driving and hit my dad those will become things that I want to leave a legacy about because that's just how we act as humans right they become your truths but no question this will never go away I want to do the following I'm fascinated by the same thing that attracts so many of millions of people to people that are selling [ __ ] those same people are attracted to me and what I want to do is suffocate out all those other people and become the alpha of that entire world of people that are are hoping and are desperate to look at me and what I want to do is inspire two 14-year-old girls in Kansas City right now to build a billion dollar company on having a bunch of employees hugging each other in the halls I think that Steve Jobs came along became an icon but the sad part of that narrative was he did not treat his employees well he became an icon and the narrative became he got the most out of people by being a jerk and that became romanticized and a lot of people in Silicon Valley today run companies where they're mean because they think that's the right thing to do because they put Steve Jobs on a pedestal I want my pedestal moment I want to become that big and what I want to come from that is that kids that aren't even born today think that they can build a $5 billion company and be a great guy or great gal I want to build the biggest building in town ever by just building the biggest building in town while I think most people try to tear down everybody else's building so I think positivity and good is practical advice to building an empire and I want to be the poster child of the person that built the biggest baddest Empire and did it by being a good dude along the way and not everybody's going to be happy about everything I did but if it's 97 7% of people talking good behind your back that's a real Legacy and I want to do it in a pop culture way I'm going to do it anyway people have done that before just so you know there's plenty of people Warren Buffett's a really good dude like there's plenty of people that have done that there's a difference I want to do it and I want to be a rock star right like and that's where you influence people like you know like I want to do it but I also want to be the most popular and so then that person's like oh I want to be him so I guess I'll be nice like I want to literally take people who have DNA that's kind of nice and make them more nice because they think that's how I became big so I basically want to trick the business world into becoming Kinder I love that answer man thank you thank so awesome all right guys you're going to want to dive into the weird and wonderful world that is Gary vaynerchuk online is absolutely insane the sheer volume of stuff that he puts out and what I love about him is he is trying to give away every secret that he has for free for anybody that's willing not only to listen to what he's saying but to actually watch what he's doing and I'm telling you right now I watch everything he does like a [ __ ] Hawk because there is so much amazing [ __ ] happening there and the fact that he's trying to do things the right way he is completely transparent in a world where I believe the only things that are going to set you apart as an entrepreneur other than your ability to actually build a business by the way is your willingness to be trans trans arent and authentic if people can actually connect to you I think for the right type of entrepreneur it opens up a window that is incredible that is never before been seen in human history now I am somebody who prides himself on being an otherworldly marketer and I built a very large business by understanding something in marketing that other people didn't understand but at the same time you know me I'm never afraid to admit when I'm wrong and there was a time where I realized he was doing something better than I was doing and I just sat at his feet and I'm doing my best to learn so guys I'm telling you it will not not be wasted time and effort he is an emotional conundrum I am only just now beginning to understand like what is going on with this man but it is incredible he doesn't judge himself he is completely who he is he recognizes his strengths he plays to that he finds people that can help him with the negative side and being around him is like being around a fire many people warn their hands on it and become better as a result so dive in you guys and if you haven't already be sure to subscribe this is a weekly show and until next time be Legend take care awesome good so fun that was great hey everybody thanks so much for joining us for another episode of impact theory if this content is adding value to your life our one ask is that you go to iTunes and Stitcher and rate and review not only does that help us build this community which at the end of the day is all we care about but it also helps us get even more amazing guests on here to share their knowledge with all of us thank you guys so much for being a part of this community and until next time be legendary my [Music] friends