Q&A on Solopreneurship, Marketing to Millennials, and Interning
-xKniuItELY • 2017-03-20
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Kind: captions Language: en all right question number one I'm going to kick it off with some questions that came in on some of our previous lives nice um sorry this one is from Garrick Tate um Tom can you explain more about why you say that all opinions should be binary yeah you know it's funny this is something that drives people crazy about me so um not all opinion should be binary so let's start with that when you're trying to make a decision it is super helpful to exist in the world of hyper binary like aggressively black and white because if you ask people like um what did you think of this show okay you're going to get like these waffly answers people are going to try to be nice there's so much Social convention that you're not going to get a clear answer when you need a clear answer force people into love or hate because then you like kick in mechanisms of there is nothing other than like blinding joy and like despising something and that really forces people to be clear in their own mind about what they they want cuz people try to dance around it they'll try to like protect feelings they'll try to not back themselves into a corner but I find that if you push them like into one of those binary extremes and look I'm all about letting people back out it's like once you give me your binary extreme okay cool then we can have the real conversation about where like the delineation is where the Shades of Gray and all that are but like just give me a hard stance like for a second let's see where people really are and I've just found that it it's it is very adaptive it allows you to move quickly it allows you to understand like where the isolated um opinion is so it's a tactic it is not like I live my life in that and that everything I either love or I hate it um I just find that's exhausting it would be but I find in a big organization especially and when I say big I mean like Beyond three or four people there's so much couching of language there's so much like I'm a pleaser my wife is a pleaser in fact I'll tell you where this all started my wife and I are both Pleasers so we really want to make the other person happy and it becomes paralytic and you're not able to make a decision you're not able to move forward because you're both trying to like guess like what the other person wants yeah and it's like don't do that like just say exactly what you want like give it in a super binary way and then once those opinions are out there then you can find common ground but if everyone's trying to guess then it just it's a nightmare so be binary in the beginning figure out on the extremes where everything is and then you can work your way back from there that's smart all right this next question is from Michael price how do you find the best metric for success for your startup there really is only one and that's are you making money profitably and the the reason that's so important and it's one of those like it's stupid simple but the reason that it's absolutely critical is that is the only mechanism that will allow your business to sustain that's it and I I really really worry about the state of technology today because there's so much money like take AR and VR there's so much money being thrown at these technologies that the vast majority of these companies will die they will cease to exist and they will cease to exist because the product that they're making does not deliver enough value to people that they're willing to pay for it and because of that just a lot of money is going to be lost but the thing that actually worries me is that people will look at those businesses and go but wait like so like in some cases hundreds of millions of dollars have been thrown at the technology and so people confuse investment with like business success and so that's where this gets my my theory about wook is falling on its face right now no I think it'll it'll be fine so that's where this really becomes a problem is when people can't see the difference between speculative dollars being spent and actually building a profitable business so focus on building a profitable business that at the the end of the day is the only thing that matters and some of the sex appeal of a business can be lost in that and and that is just a a lame fact of business like you may have to Pivot to where it becomes something that you're not super interested interested in as the entrepreneur and that's one of the reasons that like really committing yourself to be an entrepreneur you have to think about whether that's really what you want or not or if you want to go to an organization that's already found a path to profitability and they're doing something that you really passionately believe in and giving yourself over to that cause that company um rather than try to build something from scratch because you may have to like keep changing changing changing until you find the path to revenue and then by the time you find the path to revenue it may not be something that you're keenly interested in it's uh it's a tricky game yeah so I've heard slowly learning about it all right so this one comes from John um you such a great speaker what was your process for becoming so good I know it was compound moments but what specific moment stood out um high school speech and debate so that I mean like that's where this really all began for me high school speech and debate and then every day at lunch so I used to want to be a stand-up comic so every day at lunch um I would do I can't remember how long lunch was 30 minutes 60 Minutes I don't remember it's probably like an hour okay so let's say it was an hour 55 minutes or something is right so by the time you pick up your food and sit down let's say that I had a remaining 40ish minutes every day Monday through Friday for 4 years I was doing a essentially a standup routine at my table and I just considered it job there was one kid that if you really got him to laugh he would actually whatever he was drinking he would spray it through his nose oh my God and my thing was like if I couldn't get him to spray something through his nose and the day was a failure and at the time I did not think about it as being practiced like in that way I just wasn't um I wasn't self-aware enough but because I was so hungry to do the thing like I was so hungry to make people laugh that I ended up spending all of that time doing that so I I've never run the math on exactly how many hours that is but it is a lot of hours when you stretch that over four years so I spent a lot of hours doing that and that just you know Pro like improving the verbal processing centers of your brain just by doing it over and over and over and then really like actually making it a competition by going into speech and debate um that was incredibly incredibly powerful and having to take both sides of an argument and understand structure and brevity which I am not exactly known for now uh but certainly was a technique that um I really had to employ excellent okay sorry so this next question comes from Mary soul in the comments I would like to know more um about the internship program can anyone around the world apply or is it just us only could you explain a little bit more about our expectations here yeah so this our ideal scenario is that it's local people here in Los Angeles I am a huge believer that the best way to build community is proximity and what I mean by that is just FaceTime actually spending time with people um now the internet is an amazing thing and it it really can get you a long way um and I think that engagement in online communities is very very powerful um so we are open to um International but there are there are just inefficiencies to getting something done when you have to do it over the internet but there are certain things like design um that can be done relatively well from anywhere um so yes we are definitely um offering internships and design for people that are overseas um so it comes down to skill set if you're really interested email us at connect impact theory.com that's Co n nect at impact Theory which is written on the TV behind me um impact theory.com and then um yeah tell us what your skill set is where you're located and if it makes sense then we can move forward uh and if you're in La um that would be amazing we would love to have you um come out and and let's see how we can work together so that's our fantasy uh but yeah we'll we're open it's fun all right so this one comes from Laura K hi Tom Laura K Laura I have a call schedule with her is she in the feed right now she's in the feed right now Laura my most humble apologies I totally actually my bad no you know my thing right it's all my fault so never going to blame anyone else Laura it was my fault I apologize I totally flaked on you yesterday my bad so I humbly beseech you for forgiveness and I will be calling you cuz it's literally right after this yes uh so would be amazing I look forward to it all right but it was actually my bad I put it in your calendar wrong so it's all right either way like we all drop balls but as the Greek at the same timeas minasa and translated that means it's like no worries all right no problem what what is it actually Min FASA my wife would have to chime in and she's going to think I I can hear but of course I can't cuz we still haven't miked that woman up uh yeah but it's no something so we'll just pretend it's no worries all right so anyway to Laura's question yes what are the challenges and benefits of spending your time building your own app versus just building up a large following on existing platforms ooh great question and the answer is um at the end of the day if you don't control your audience you're in real trouble but there's real power so um I would say like 95% of our community right now is on platforms that we don't control um that is definitely a problem but it's also where you're going to get the high velocity so um we are on a long-term basis focused on getting people over to our emails newsletter which if you haven't signed up oh my God we have to shout out agent Smith so he put a a signup bar on our website I was so impressed so he put a signup bar on our website and it more than three-folded our conversion rate so we took it up by over 300% on our website which you can check out now and sign up impact theory.com at the bottom of the page he created this sticky bar that just it's for you to sign up to our newsletter sign up you know our stick we're trying to add value so we're not going to waste your time we're not going to spam you and we sure as hell aren't going to sell your data um so yeah you can sign up to that one and by all means feel free to test us and you know create like an email address or something that's the one that if it ever got sold that you would know it was just us evil bastards we would never do that you guys can count on that that that is like Community suicide so never do that uh but yeah jump in the water's warm uh so that's at the end of the day that's what you want to be in a position to do is really have them in your ecosystem in a way that other people can't control right now Facebook can change the algorithm they've already done it before you reach now on Facebook something like 1% of your followers that's crazy um same with Instagram right they could make a change Twitter all of them they can make a change at any time they could go away but they're incredibly powerful tools and so I think that it's awesome to invest there to get people to leverage what is being done um and I would say step one is very much leveraging those tools go where the audience is and then over time by adding value you want to bring them into an ecosystem that you control very true thems is the true words definitely owned ver versus rented property I think is the concept Ash truth um so this one comes from Craig what do you define as great wealth and what is your definite purpose end of life goal meaning that you can die the day die that day and that you knowing that you accomplished it okay so this is a trap um so I will it's a trap it's a trap I will answer it knowing that this is a trap so uh great wealth to me is to me um is money so having lots and lots of money now money is inert so you need to know what you now inert just means it does nothing like look at money like imagine a world where you were the last person alive and what does money mean then nothing okay so that that is that is money's true nature like at least gold you can melt down you can turn into things um but money literally other than I guess you could burn it so I guess it can be converted into heat energy um so that's kind of cool but in today's world it is it is a facilitator that's it so money facilitates things if you don't know what you want to facilitate the money will bring you anything interesting if you know what you want to facilitate with money money is incredibly powerful that to me is wealth now fulfillment on the other hand has nothing to do with money um I won't say it can't be touched by money because really like impact Theory to me is very fulfilling and the people that write in and say oh my God you've changed my life you've done this you've freed my mind like you've allowed me to start this business to whatever that is insanely fulfilling to me and I love that and believe that it's my highest calling is to help people do that and the only reason we're able to do that is because I have a massed wealth and that's what's fueling all this it means that I don't need a job it means that we can build this set and have all these cameras and so and and it just has my undivided attention so all of that is a result of having accumulated wealth so I I am very much um I I think accumulating wealth when you know what you want to do with it is incredibly powerful and very important um but chasing money for the sake of money is is like a failing Endeavor in the highest extreme and I just cannot tell people enough you have to make one minor tweak and I'm going to amass wealth by bringing value to the world oh okay cool in a thing that like makes me feel my most alive right cuz let us make no mistake impact theory is a for-profit company okay everybody's clear on that yeah clar so that that's like uh people need to understand that and the reason that that is so is because I want to accumulate more resources and it needs to be self-sustaining like otherwise we're going to do this for you know call it five or six years and then we're done so it's like hey at some point like it's got to be self- sustaining so that wealth to me is money fulfillment is the thing that's all mental it's a mind game it is totally about finding that thing that makes you feel most alive helping people I just maybe it's just me or maybe it's just people like me but I think it's more Universal than that I think humans are wired to help other humans we are a social species we're a pack animal like we want to protect the herd and because of that I think that we're chemically rewarded for being of service to other people and I think there's something in this that just makes wants to make the world a better place that is obviously not always true but like yeah even people that do crazy [ __ ] like in their own demented way like they thought they were making it better for at least a group of people right I I just can't other than serial killers like is anybody really setting out to help no one other than themselves not usually not usually like it sometimes is a distressingly small group of people that they're trying to help but it really is usually like at least their click so I just think that we're wired for that so and we're living through this amazing social Revolution where you're being held accountable I think it's awesome I think it's really changing the way that people think and dude social media man you can hate on it all day long but it has empowered people to make demands and say Here's how I think we should be looking at the world and I just think it's it's a one-way Street I don't think it ever goes backwards absolutely I've also received a request for you to move your mic a little closer how we doing uh is better hey everybody is it better welcome so nice to have you today the radio whisper the radio yeah that's like if I wasn't such um a Lou like when I get excited I get so loud I would literally talk like this the whole episode it sounds better I sound deeper it does it it does a little bit because it's like it gives that intimacy yes it's intimacy intimacy is the word I'm looking for thank you um so hopefully that helped all right so our next question comes from Laura defrain um hi guys how do you balance learning Concepts to help with growth mindset like watching it reading books um that you've recommended versus actually going out and executing like from a Time perspective how much time do I spend on each uh yeah let's break it down in that tactical way um it's 8020 right that's the sort of famous rule you want to spend um 80% of your time is is um should be focused on actually executing and 20% of your time maybe like I definitely don't percent I don't spend 20% of my time intaking I try to spend more than that but I think 8020 is a is a reasonable um split but doing is is ultimately the it's the only thing that adds up to anything like if you're if you're learning all this stuff but you don't then do if you don't go out and execute like it just doesn't go anywhere so yeah spend as much time doing as you can you just have to actually have the skills to execute against it dope so I just want to give quick shout outs to some of our impact theorists well impac toist around the world um coming in from bellev um Washington bellw Washington Big Ups to Bell man yeah B bellw Washington and I've lost his name um Andy Moss from Toronto um Mary soul from Mexico and Mexico in the house good Paris Paris is also in the house too Paris France yes all right respect not that Paris my wife and I had a magical Weekend in Paris like straight magic so a super dear friend um of ours uh somebody that I've known since I was like 18 got married she's Parisian so hey it makes sense that she got married in Paris uh and we went there for that and just had an unbelievably good time and it was the first time I was introduced to a straight foot fetish what I was waiting for that so I God I wish my wife was here right now I think I was looking for a restroom so my wife and I split up we're on on the streets of Paris we'd split up and um I was like trying to find either where we were trying to end up or a restroom or something and I come back and my wife was like some dude just like took photos of my feet I'm like what do you mean and she was like he came up he didn't speak English but he was like pointing at my feet and asking if he could take pictures and she was like I totally don't get it she was like I don't know if you just like my shoes or what and I was like no baby that is not why he wanted to take pictures of your feet uh so yeah right now someone somewhere in Paris has my wife's feet hanging on a wall somewhere in uh I think red heels if I remember right oh those are cute I don't have a foot fetish so that's just weird to me but you know God bless and like you know their own um this one comes from I Ian Pettit Ian Pet Sounds we know um if you are in the Rebel Alliance what is the Empire wow what an awesome question what is the Empire I'll give you the cheesy answer first and so this is what my subconscious threw up but I I don't want to commit to to this answer um a fixed mindset that's re no that really is right um that is what my life's mission is to fight against that is a fixed mindset um I don't really I don't think that even like so okay I spent in fact the the way that I amassed wealth was in fighting the food industry I don't think the food industry is evil I I really think it's people that um they just get myopically focused on something stupid and that's profits and maybe like people do individual actions that sure if you're looking at you're going to be like that was pretty Sinister but like when you really like what are they trying to do they're trying to feel good about themselves they're trying to protect their family they're trying to do something cool that makes them proud like they're not um they're not sociopaths right they're just not and you can see people do crazy [ __ ] that we would all stand back and go dude what like that's gross that's super nasty and I see people do it all the time but I don't think they're evil I just think they're stupid that's the truth and I've been stupid too many times times in my life to like hurl Too Many Stones so I'm just trying to like bypass all that I'm not trying to change a system I'm trying to go and impact individual people and now given the tools and technology that we have I think you can affect them on mass so really what I'm trying to save people against is a fixed mindset it's themselves absolutely word all right this one comes from Shan Delaney for a young entrepreneur would you worry more about learning from a mentor or getting out and doing it on your own I would get mentors wherever you can but there's no substitute for firsthand experience but if I were to do it all again and I were in my early 20s I would pick the person who's living the life that I want to live I would you guys have heard me give the Spiel a hundred times before find the person who's living the life that you want to live go to them and say I'll work harder and smarter than anyone you've ever met I'm going to do it for free for 90 days at the end of the 90 days if I've added value then you're going to put me on payroll if I haven't then we part ways all I ask in return is knowledge and introductions um connections and that's it and I think that that that would have short circuited so much of my learning curve because people that have been there and done that they're going to give you those codified nuggets that allow you to see the world in a much more useful way and it's really that it's about that perspective it's about reframing things it's about knowing how to conceptualize the world and the the reason that we ended up on um using traditional narrative at impact Theory to have the kind of global change we want to have is I just know that's how people take in new paradigms it's it is way since you can't Mentor the world um you've got to like incept them where they are um getting that embedded into traditional narrative getting a growth mindset embedded like if everywhere people turn all the characters that they admire and look up to all have a fixed or all have a growth mindset and talk about that and the dramas related around people going from a fixed mindset to a growth mindset and then you have social content married to that saying watch like this journey like Superman 2 may be um you know like one of the greatest movies ever cuz he loses his [ __ ] superpower poers and so like everybody laments like there's no great story to tell with Superman of course there is take away his powers and then you find out what he's about or or have him deal with the emotional struggle of not wanting to help of like being Ultra powerful and being like dude I just want to live my life like I want to fall in love I want to so people get caught up in in like the trappings of that but if if we're telling all these stories that revolve around you know how to transcend some of these counterproductive um Tendencies going from a fixed mindset to a growth mindset and then marry it to social content where we're talking about that I think that you can really speed up it's the closest thing I could think of to a global Mentor so and that's what we're all about we're all about that Global mentorship and uh my daughter's has got something to say cuz I think someone came in the front door which is supposed to be illegal while we're we're filming so what I love and people never get to see as spons I just like what's up like's that he's the Elder Statesman of the group so so and he's having can if we can digress for a second he's having neck problems bless him so we had to take him to the vet so now he like doesn't pick his head up to look at you he just kind of lifts his eyes what's up buddy you the old man now yeah he got his name because he used to be such a like Maniac so it's weird that's so weird yeah for the maniac be like Ultra chill no he got his name because as a puppy and he's tiny because he's a Chihuahua he uh he leapt leapt like Superman selo off of the arm of a couch so not even like the low part the highest part and literally like straight arms out and so when he did it I yelled Bonsai and I was like okay well that's well that's obviously his name now that's and my wife though for a long time spelled it like the tree I was like that's not his name his name is not Bonsai which is like Zen in the tree that you sculpt it's Bonsai like what you scream as you're a kamakazi pilot crashing so which is I think long live the emperor we've really gone tangent now but I like to secretly believe that's part of why people tune in I could be wrong I love the tangents all right there's a good one for you so this one comes from Ryan [ __ ] how do you separate from your current tribe without Burning Bridges to pursue your goals God you know my instinct was to yell into the mic burn those bridges um no no I I think you do I don't be a dick about it but I think you do you can't worry about it so here's my thing have empathy at all times compion at kind at all like I have when people are always like hey man I've got some in my life that have a fixed mindset what do I do the answer is just be compassionate like have empathy love them and don't judge them but at the end of the day like don't let them drag you down so if you need to get away from those people it's like nothing but love for each and every one of you but I need to go in this direction and I think I think people can feel that I think they know if you're like turning away cuz you are judging them or you're turning away cuz you're just trying to do something that's good for you right and you know I mean look I had to really um I had to carve a path that was very different from what everyone else in my family had done and but because like like I'll give you an example this is a real example um so I think it was a second cousin of mine um one of my mom's cousins I think whatever that makes them to me great cousin I it doesn't matter um they so we're all sitting it was like Christmas Eve or something we're all sitting around the table and they roll up and he's like a long trucker and like blue collar in the nth literally missing most of his teeth and he wears like he grows his mustache to like cover it and I think they were high like if I'm honest and um like everyone scattered from the table and I was like no way like these like I want to engage like I want to know like what's their life about you know like let's connect and so we ended up having this awesome conversation it was so rad and I ended up I learned like CB call signs and like what some I for I've forgotten them now cuz this was quite a while ago but like for a while like I knew some of the like cool ways that truckers like communicate with each other that like there's cops ahead and all this stuff and when you lead with compassion and empathy good things happen right like absolutely shut off the Judgment just like what can you learn right like there's always something that you can learn from people so anyway if people feel that all the time like it doesn't matter that you're carving a path in a totally different direction because when you're there it's like loves hugs cuddles like sin SE your desire to know them understand them where they're coming from what they're about um people feel that someone's just asking me about my interview style and I was like dude I'm not a [ __ ] journalist I am not a journalist I am not here to ask hard questions I am here to show you I am a I have been inspired by you which is why I've invited you on the show I want to share what you've offered me with the the audience and hopefully I can also learn in real time like that's what it's about and that makes people feel seen it makes them lower their guard because they know I'm not trying to trap them or trick Tri them I want to give them an opportunity to shine and so if that's how you come to the world I promise you can like go do your thing with your five new people and nobody feels Left Behind or anything they'll they'll get it it you just have to make them feel like make people feel better about themselves when they're around you period whether you're like I've got to get away from this person or not if I'm with you because your family or whatever I don't want to cut you out of my life like you're going to feel better about yourself for being around me period absolutely I me I mean I definitely would never burn Bridges I would no with kindness the light does is on fire I don't know it just feels very destructive so yeah I mean I guess by its nature Burning Bridges distancing but yeah it's interesting because I can't allow myself to say I wouldn't burn Bridges it's funny because my whole long diet tribe sounded like not Burning Bridges but I'm all for right which is that's why I was like wait know that's true that's true second because maybe we're do you define Burning Bridges as like um I'm never talking to you again or something like that that that ship has sailed and we've lit this bridge on fire I'm not Crossing back over there like that's the bridge it's burnt I can't go back over there bye yeah so so that's why I don't Define it that way if burning a bridge requires you to be a jerk then yeah I'm not for Burning Bridges so for me I would never burn a bridge because I I always like Leave Myself open to anybody who I've ever had and I'm also the person who if I've loved you before I will always love you forever so feel free to come back into my life what if they're cruel to you even I will like treat them with kindness I just know that I can't engage with them for extended periods of time or anything like that just know that I don't want to waste the energy of hating someone that's not it's not useful so you know if you're cruel to me then I also respect myself enough to know that I shouldn't hang out with you every day for the rest of my life yeah no I totally hear that I think that's wisdom yeah so there we go um and this one actually came in yesterday from cnre hellmark um so Tom could you create a platform within the impact Theory Community where we can register um and communicate with one another indeed we can yeah we can so we're working on that right now super glad you asked promises is not a plant it's not it was so funny I saw that question I was like March 27th guys like be on the lookout we'll launch our official impact Theory Facebook group um by the way Cindy just did a big presentation here internally for that it's going to be dope you guys are going to love it yeah I'm really excited so look out for the invitations feel free to connect with me so that you can get Early Access and just get in there and start engaging and how you want connect you uh just find me on Facebook cuz it's all going to be done through Facebook so okay and under what username well it's my Facebook it's cindy. so r e k e so facebook.com cindy. o k r e k e boom and connect nice great all right so then the next question comes from jumaine uh Cabrera how would you attack a startup that provides a service as opposed to a product how would I approach a startup that's doing a product in a service instead of a product mhm uh there's other than the logistical steps of getting the product put together there's really not a difference you're it all the fundamentals are going to be the same um the great news is with a service you can usually give it away a lot easier than you can a product because there's a lot lower cost it's just the cost of the human being and usually people are starting in an industry where they are the one providing the service so now you really can give it away um so with a product you have to find something that's tangential to do on social media to really deliver value um unless you can afford obviously to just actually give away the product so I think in in a lot of ways while a service business is a lower margin business a service business is a lot harder to sell for a massive multiple um it's easier to get early wins than it is with a product because you can give the value away and if it's real If there really is value there um you can give it away and then people are going to want more and by the way I will just give you a tip if you're in the service industry and you're afraid that you can give away your secrets in like um uh uh one interview or something and you go in you want people to sign ndas and you're like you know I'm why would I give you an hour for free like these people are trying to like scam me and get my info you don't have anything real I'm just going to tell you that right now so if that like if that ever triggers in your head you have nothing real and I will say I have very deep suspicions I won't say what just happened but I have very deep suspicions that uh and you can either back me up or tell me I'm crazy that recently one of my ideas that I went into a very large company and pitched um I believe that they just straight ran with it right yeah and so internally everyone was like what uh and literally in their announcement about this thing that they're doing they all but quote me in the article uh which was kind of amazing and I was just like whoa am I really that powerful that like I walk in and give people an idea and then they go do it like that was amazing so rather than be pissed that um that they didn't involve Us in an ongoing way it's like it was just an idea right so it all comes down to the execution now I would have loved just because it would have been so fun I really wanted to be involved in the execution but it's not like they stole anything real it was like it's just a [ __ ] idea so um yeah people get super wound up about ideas I will do exactly that a thousand more times even if every time because because I'm telling you when you meet people like that and you give ideas like that eventually like somebody goes I would just really want this person to be involved in the ongoing and that's when you have something that's real like I'm literally trying to give away every tip and trick that I have in the all the content that we create I'm trying to get like it's not like I'm giving like oh I'm giving you like some thin layer of my advice I like if people would stay like if if it actually performed like I would just do more and more and more content giving stuff away more free more away like ah because I know that people won't outperform me and I know that they can feel I really want them to like I really want them to be great and that to me is just it in today's world this may not have always been the case but in today's world that is a winning strategy build community of people who believe like think about this for a second between inside Quest and impact Theory a we've been viewed over 165 million times okay oh super random story so I've said it a thousand times I don't think people believe me but I've said it a thousand times actually is true I'm introverted I had no interest in stepping out into the spotlight until the world of U marketing changed and it became apparent that people that personal brands are a big deal because people want transparency they want to know what you're about they want to know how you're going to spend the money all that they need a person um so I went into Shake Shack yesterday here in C City and the guy uh like running fries I'm not kidding comes like running up to the front and he was like are you that dude from YouTube and I could not bring myself to say anything and but I was with Jim quick and Jim goes yes he is and uh so it was like so Jim and literally that happened in the middle because Jim is also introverted so Jim and I are having this conversation about how visibility Fame is useful even though we like don't seek it literally the words are like hanging in the air and the guy comes running up and asking if and I thought this this is the era that we live in now where by putting yourself out there by trying to give things away by showing people who you are by trying to add value to their life you can build a community of people for whom they believe you have changed their life more than anyone else now imagine I come to you and I say hey we're going to be producing our first piece of content or guys I'm now officially involved in this company and it's making something I think it's good for you I don't need you to buy it I just want you to look at it and if it if you think it will add value to your life then please buy it by all means but now I can control where people look and those people feel like whoa like I owe him something because he's done so much for me like that Cindy I can't tell that is so powerful and it's never existed before it's never existed before and to really have that kind of visibility you either had to be a celebrity but you were going to get famous for something else right you're going to get famous for being an actor and so all your activism was like tangential to what you do but now you can literally build so I mean this is all still related to the service question like all that value that you've built is tied to the service that you're trying to sell so get out and give it away give it away give it away give it away now uh give it away because that's where you're really going to make connections you're going to build value you're going to get a community of people that really believe in what you're doing and um you know I've given like some of the companies that I've invested in I go and just give them like fullblown presentations um trying to help them be successful now am I incentivized to do that obviously but how many others investor how many other investors do that virtually none because people think well I already gave you my money you make something happen with it but it's like I want to help I want to help I want to help and so yeah it it an amazingly powerful time there's not a lot of difference between a product and a service from that perspective um if you're asking me what's a Better Business to get into product can make money while you sleep a lot easier it's easier to sell if you choose to do that um profit margins are usually a lot higher but do the one that makes you feel most alive absolutely that else stop all right this one's from Dan bro Fitness Dan bro Fitness woo um besides Lisa who has influenced you the most I think the only honest answer are my parents but that's not what people want um so the books that I've read have been amazing Stephen King huge huge influence on my life he did not mean to um but he showed me that I did love to read I just hadn't yet found what I love reading about it was a huge huge deal for me um Tony Robbins has had again until I met him he didn't even know I existed but he'd had a huge impact on my life uh my former business partners Mike and Ron um huge impact on my life those guys were amazing um they still are uh yeah like that's um I could literally keep going on with authors author on author on author um because those guys have just had such a tremendous impact yeah I feel you on that one and if you want to know which ones just my 25 books 25 Tom's reading list on the on impact theory.com yes nice good promotion and I I'll say Joseph Campbell I'd be remiss in fact he's the only one that has that's really made me permanently alter my body yeah so shout out to Joseph Campbell he I'm so sad he makes my you know like who would you invite you to living or dead Joseph Campbell fors I'm horrified that he didn't make my radar till he'd already passed away yeah that's so sad that is sad all right so this one actually comes from Laura K um Laura K back in the house the greatest rapper in the feed I promise you she she can throw down she's got Rhymes she's got Rhymes you got to check this girl out and it's all like in fact Laura Dr mindset yes drop in the feed a link to your YouTube you should do that people should check you out yeah check yeah check Laura out check her out all right so this question um I'm going to pose it to the both of us but it was for me originally what are your top pieces of advice for social media growth right now especially for reaching and keeping an audience of gen Z and Millennials I think you're the one to answer this question this year all right well so this will mostly be based on gut because I haven't done enough research to adequately answer your question but just watching social trends is definitely um transparency and authenticity are super key for genz and Millennials right now in terms of um people are a lot more careful with their dollars these days just because we don't have as many of them especially like Millennials and then up and cominging geners they're seeing like the debt that everybody's in and so they're making different financial decisions so the same way that you could put out a product and be like it's the best thing like all your friends have it da d da people are kind of caring less about that um so you know like I have friends that when we lived in the same area we would just share aead of luggage like if we weren't traveling together yeah so it was like really nice like luggage basically we all like tripped in invested in it and so we used it to travel because we were all in like same proximity so it's just this idea of like collaboration is a big one because people aren't going more so to like traditional um like record labels and all that kind of stuff to you know grow their personal brand so it's all about kind of building these relationships with the people around you and online so if you see like Chance the Rapper he's still an independent artist because for him it's important to be able to control his art and also you know establish and cater to his community he never wants to change who he is to be anything else besides the person that he is um and so I feel like right now for Millennials geners like that's kind of the path so it's feeling empowered by social media as a tool to get your message out there and then also living in a world where it's all about collaboration and growth together um and yeah so I think those would be like the biggest things so it's not necessarily selling it's definitely all about adding value as much as you can and being as honest and truthful so even when I worked in retail like I was always the sales associate who told you like honestly I didn't like the fit on this personally on my own body like the Fabric's great it's awesome go ahead and try it on I think this will be a better fit for you and the thing is people appreciated that Honesty so people came back to me and specifically would ask for me when they're shopping to you know help them out so the thing is it's it's just understanding that people just want not to be related to on an individual basis or like on a one inone um yeah one-onone basis um and then scaling that love it it's a great answer yeah what respect um well let's go somewhere uh you so hit it like so let's define terms really fast so Millennials are like I think 33 is to like 21 and then uh jenz is uh 5 to 20 I think that's sort of the the rough breakdown um so what's fascinating is that um so Millennials sort of began this trend they social media got introduced to them when they were already around it wasn't always something but they were the early adopters they got it um it wasn't like an arm twisting at least not for the middle to younger Millennials so that began this trend of like a different different level of interaction with businesses a different way to associate and um uh connect with Brands but they were they were really like the brand generation and they were I I call them the entrepreneurial generation they very much wanted to control their own destiny and social media gave them a lot of power gave them a way to connect and a voice in a way that Generations previously didn't have and I think that really shaped the way that they view the world and then you had the crash in 2008 and that's where gen Z GR grown up and gen Z watched a they had social media basically their entire lives and they've watched their parents struggle through the Great Recession and so I think that's you know to your point about um them having a very different relationship with money uh I think that's where a lot of that came from and they've been referred to as the altruistic generation that they're you know you've got seven-year-olds who are like don't give me birthday presents but instead like donate to this charity um and and I think that's really an echo of the Millennials who really were becoming aware of social cause es um being able to connect and you know I think Millennials can can take responsibility for things like the Arab Spring and stuff like that where social media empowered them to really push back but then I want to know who's going to take responsibility for the fact that those all failed right and so that's become my obsession and how do we make sure that those movements don't just start they go all the way through and that they have tremendous um change and you know oh God I'm so not political so I'm way in over my head here but looking at um that you're you're living through this age where we have these uprisings but then we also have terrifying things happen you know here and elsewhere uh where politically it just seems like what is happening uh so that's super surreal to me and and so becomes part of the you know the problem that we're trying to solve uh so looking at that and looking at the difference between those Generations um there is nothing other than inviting them into your world you know to your point about transparency like for companies to succeed in the future it's not going to be about like how cool is my brand it's going to be what does my brand represent and so I think now as entrepreneurs we all have a very fundamentally different question that we have to ask and people trying to get a job in a company have a different question to ask and they have to understand that interviewing is a two-way street and that they should be asking like as a company what do you stand for like what are you about and that is I think a a super super important um thing that not a lot of people are thinking about and so the only way to really answer that question is by being transparent by putting yourself out there by telling people what you stand for by showing them what you're doing with the proceeds by telling them like what your end mission is like what is the goal like really really putting it out there and letting them be a part of that Journey um and so I think ironically this all comes from um My Big Fat Greek Wedding uh but this notion of the community will always be the head always always always they make the decisions you cannot tell the internet what to do right that is like one that was one of those things that when um Nick Robinson first said that to me I thought that is so smart like to put words around that to understand that the you know the ask a ask the audience question on Who Wants To Be A Millionaire only works because you're listening right you ask and you listen you don't tell and so if you want to tap into the wisdom of the crowd you have to understand that you don't ever get to tell them what to do but you can be the neck and you can direct them as to what you want an answer on and that is so powerful and so we're living in this age where if you're willing to be transparent if you're willing to leverage the tools that you have if you're willing to ask and listen that being able to control the question becomes really powerful and if you're willing to accept the answer that you get then you can build something incredible but you know it it comes down to the things you put your finger on authenticity transparency um real connections you know we are simultaneously a brand and a person right so people can write in they know that they're going to be talking to you or they know they're going to be talking to me or they know they're going to talk to Lisa or Dr finesse or agent Smith and then we have two other incredible people who absolutely Des spy is being upfront um but Casey and Courtney are amazing human beings and are by their own desire the most invisible people uh at impact Theory but um I do everything I can to in a way that they will find enjoyable um bring them a little bit out so that people can see uh and relate to them but I I think that's the that's the Paradigm do that and and have good intentions and the rest will take care of itself absolutely all right this is our next question from Corey um who's finally made it to a Facebook live he keeps missing them like by the skin of his teeth I saw those comments this one's for you Corey what's up Cory all right welome so it's a followup to what Ian proposed so when starting a business in a small town let's say less than 10,000 population what are your thoughts on building with a team um is it better to go solo for a while or bring others in from the getg go and if bringing others in is recommended how would you go about finding those other people with the same goals Tarter multiarray um it all of this stuff is about meeting enough people that you can find people that really really fit your mentality and that is not easy um but doing it online to start and then I
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