Kate Darling: Social Robots, Ethics, Privacy and the Future of MIT | Lex Fridman Podcast #329
ZFntEFXKDHM • 2022-10-15
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Kind: captions Language: en I think that animals are a really great thought experiment when we're thinking about Ai and Robotics because again this comparing them to humans that leads us down the wrong path both because it's not accurate but also I think for the future we don't want that we want something that's a supplement but I think animals because we've used them throughout history for so many different things we we domesticated them not because they do what we do but because what they do is different and that's useful and I it's just like whether we're talking about companionship whether we're talking about work integration whether we're talking about responsibility for harm there's just so many things we can draw on in that history from these entities that can sense think make autonomous decisions and learn that are applicable to how we should be thinking about robots and AI the following is a conversation with Kate darling her second time on the podcast she's a research scientist at MIT media lab interested in human robot interaction and robot ethics which she writes about in her recent book called The New Breed what our history with animals reveals about our future with robots Kate is one of my favorite people at MIT she was a courageous voice of reason and compassion through the time of the Jeffrey Epstein scandal at MIT three years ago we reflect on this time in this very conversation including the lessons that revealed about human nature and our optimistic vision for the future of MIT a university we both love and believe in this is the Lux freedom of podcast to support it please check out our sponsors in the description and now dear friends here's Kate darling last time we talked a few years back you wore Justin Bieber shirt for the podcast so now looking back you're respected um researcher all the amazing accomplishments in robotics uh you're an author was this one of the proudest moments of your life uh proudest decisions you've ever made definitely you handled it really well though it was cool because I walked in I didn't know you were going to be filming I walked in and you're in a fucking suit yeah and I'm like why are you all dressed up yeah and then you were so nice about it you like made some excuse you're like oh well I'm interviewing some art didn't you say you were interviewing some military General afterwards to like oh yeah those makes me feel better CTO of Lockheed Martin I think yeah you didn't tell me oh I was dressed like this are you an actual Bieber fan or was that like one of those t-shirts that's in the back of the closet that you use for painting I think I bought it for my husband as a joke and yeah I was we were gut renovating a house at the time and I had worn it to the site I got his joke and now you wear it okay have you worn it since one time no like how could I touch it again it was on your podcast that's frames it's like a wedding dress or something like that you don't you only wear it once you are the author of The New Breed what our history with animals reveals about our future with robots you open the book with the surprisingly tricky question what is a robot so let me ask you let's try to sneak up to this question what's a robot that's not really sneaking up it's just asking it yeah all right well what do you think a robot is what I think a robot is is something that has some level of intelligence and some level of magic that little shine in the eye you know that allows you to navigate the uncertainty of uh of life so that means like autonomous vehicles to me in that sense uh are robots because they navigate uh the uncertainty the complexity of life obviously social robots are that I love that I like that you mentioned magic because that also well so first of all I don't Define robot definitively in the book because there is no definitely that everyone agrees on and if you look back through time people have called things robots until they lose the magic because they're more ubiquitous like a vending machine used to be called a robot and now it's not right so I do agree with you that there's this magic aspect that that which is how people understand robots if you ask a roboticist they have the definition of something that is well it has to be physical usually it's not an AI agent it has to be embodied um they'll say it has to be able to sense this environment in some way it has to be able to make a decision autonomously and then act on its environment again I think that's a pretty good technical definition even though it really breaks down when you come to things like the smartphone because the smartphone can do all of those things and most robotics would not call it a robot so there's really no no one good definition but part of why I wrote the book is because people have a definition of robot in their minds that is usually very focused on a comparison of robots to humans so if you Google image search robot you get a bunch of humanoid robots robots with that torso and head and two arms and two legs and that's the definition of robot that I'm trying to get us away from because I think that it trips us up a lot why does the humanoid form trip us up a lot well because this constant comparison of robots to people artificial intelligence to human intelligence first of all it doesn't make sense from a technical perspective because you know the early AI researchers some of them were trying to recreate human intelligence some people still are and there's a lot to be learned from that academically Etc but um that's not where We've Ended up AI doesn't think like people we wind up in this fallacy where we're where we're comparing these two um and we're when we talk about what intelligence even is we're often comparing to our own intelligence and then the second reason this bothers me is because it doesn't make sense I I just think it's boring to recreate intelligence that we already have I see the scientific value of understanding our own intelligence but from a like practical what can we use these Technologies for perspective it's much more interesting to create something new to create a skill set that we don't have that we can partner with and what we're trying to achieve and it should be in some deep way similar to us but in most ways different because you still want to have a connection which is why the similarity might be necessary that's what people argue yes and I think that's true so the two arguments for humanoid robots are people need to be able to communicate and relate to robots and we relate most to things that are like ourselves and we have a world that's built for humans so we have stairs and narrow passageways and door handles and so we need humanoid robots to be able to navigate that and so you're speaking to the first one which is absolutely true but what we know from social Robotics and a lot of human robot interaction research is that you all you need is something that's enough like a person to for it to give off cues that someone relates to and that but that doesn't have to look human or even act human you can take a robot like R2D2 and it just like beeps and boops and people love R2D2 right even though it's just like a trash can on Wheels and they like r2dging more than C-3PO who's a humanoid so there's lots of there's lots of ways to make robots even better than humans in some ways and make us relate more to them yeah it's kind of amazing the variety of cues that can be used to anthropomorphize the thing like a glowing orb or something like that yeah just just a voice just uh just subtle basic interaction I think people sometimes over engineer these things like Simplicity can go a really long way totally I mean ask any animator and they'll know that yeah yeah those are actually so the people behind Cosmo the um the the robot the right people to design those as animators like Disney type of people yeah versus like roboticists robotics is quote unquote are mostly Clueless they just have their own discipline that they're very good at and they didn't don't have yeah but that that don't don't you know I feel like robotics of the early 21st century is not going to be the robotics of the later 21st century I don't know like if you call yourself a roboticist it'll be something very different because I I think more and more you'd be like a maybe like a control engineer or something controls engineer like uh you separate because ultimately all the unsolved all the big problems of Robotics will be in the social aspect in the interacting with humans aspect in the uh perception interpreting the world aspect in the brain part not the not the not the basic control level part you call it basic it's actually right like it's very very complicated and that's why but like I think you're so right and and and what a time to be alive because for me I just we've had robots for so long and they've just been behind the scenes and now finally robots are getting deployed into the world they're coming out of the closet yeah and and we're seeing all these mistakes that companies are making because they focus so much on the engineering and getting that right and getting the robot to be even be able to function in a space that it shares with a human see what I feel like people don't understand is to solve the perception and the control problem you shouldn't try to just solve the perception control problem you should teach the robot how to say oh shit I'm sorry I fucked up yeah or ask for help oh for ask for help or be able to communicate the uncertainty yeah exactly all of those things because you can't solve the perception control we humans haven't solved it we were really damn good at it uh but the the magic is in the the self-deprecating humor and the self-awareness about where our flaws are all that kind of stuff yeah and there's a whole body of research in human robot interaction showing like ways to do this but a lot of these companies haven't they don't do HRI they like the have you seen the grocery store robot in the Stop and Shop yes yeah the Marty it looks like a giant penis it's like six feet tall it roams the aisles I will never see marketing the same way again thank you you're welcome but like they they these poor people were so hard on getting a functional robot together and then people hate Marty because they didn't at all consider how people would react to Marty in their space does everybody I mean you talk about this do do people mostly hate Marty because I I like I like Mario yeah and actually like there's a there's a parallel between the two I believe there is so we were actually going to do a study on this right before the pandemic hit and then we canceled it because we didn't want to go to the grocery store and neither did anyone else um but our Theory so this was with a student at MIT Daniella de Paola she noticed that everyone on Facebook in her circles was complaining about Marty they're like what is this creepy robot is watching me it's always in the way and she did this like quick and dirty sentiment analysis on Twitter where she was looking at positive and negative mentions of the robot and she found that the biggest Spike of negative mentions happened um when Stop and Shop threw a birthday party for the Marty robots like with free cake and balloons like who complains about free cake well people who hate Marty apparently so and so we were like that's interesting and then we did this like online poll we used Mechanical Turk and we tried to get at what people don't like about Marty and a lot of it wasn't oh Marty's taking jobs it was Marty is the surveillance robot which is not it looks for spills on the floor it doesn't actually like look at any people um it's it's watching as creepy as getting in the way those are the things that people complained about and so our hypothesis became is Marty a real life clippy because I know Lex you love clippy but many people hated clippy well there's a complex thing there it could be like marriage a lot of people seem to like to complain about marriage but they secretly love it so it could be the relationship you might have with uh with Marty is like oh there he goes again doing his stupid surveillance thing but you can grow to love the um I mean bitching about the thing that kind of releases a kind of tension and there's I mean some people a lot of people show Love by sort of uh busting each other's jobs you know like making fun of each other and then if I think I think people would really love it if Marty talked back and and like well these are so many possible options for humor there one you can lean in you can be like yes I'm an agent of the CIA monitoring your every move like mocking people that are concerned you know saying like yes I I'm watching you because you're so important with your shopping patterns I'm collecting all this data um or or just you know any kind of making fun of people I don't know but I think you hit on what exactly it is because when it comes to robots or artificial agents I think people hate them more than they would some other machine or device or object and it might and it might be that thing it might be combined with love or like whatever it is it's a more extreme response because they view these things as social Asians and not objects and that was um so Clifford nass was a big human computer interaction person and he his theory about Clippy was that because people viewed clippy as a social agent when clippy was annoying and would like bother them and interrupt them and like not remember what they told him that's when people got upset because it wasn't fulfilling their social expectations and so they complained about Clippy more than they would have if it had been a diff like not an not a you know virtual character so is complaining to you a sign that we're on the wrong path with a particular robot or is it possible like again like marriage like family that there still is a path towards that direction where we can find deep meaningful relationship I think we absolutely can meaningful relationships with more robots and well maybe with Marty I mean I just would I would have designed Marty a little differently but oh isn't there a charm to the clumsiness the slowness there is if you're not trying to get through the shopping cart and screaming child you know there's I think I think you could make it Charming I think there are lots of design tricks that they could have used and one of the things they did I think without thinking about it at all is they slapped too big googly eyes on Marty oh yeah and I I wonder if that contributed maybe to people feeling watched um because because it's looking at them and so like is there a way to design the robot to do the function that it's doing in a way that does that people are actually attracted to rather than annoyed by and there are many ways to do that but companies aren't thinking about it now they're realizing that they should have thought about it yeah I wonder if there's a way to if it would help to make Marty seem like an entity of its own versus uh the arm of a large corporation so there's some sense where this is just the camera that's monitoring people versus this is an entity that's a standalone entity it has its own task and it has its own personality the more personality you give it the more it feels like it's not sharing data with anybody else like when we see other human beings our basic assumption is whatever I say to this human being it's not like being immediately sent to the CIA yeah what I say to you no one's gonna hear that right yeah that's true that's true well you forget it I mean you do forget it I mean I don't know if that even with microphones here you forget that that's happening but there for some reason I think probably with Marty um I think when it's done really crudely and crappily you start to realize oh this is like PR people trying to make a friendly version of a surveillance machine but um I mean that reminds me of the slight clumsiness or significant clumsiness on the initial releases of the avatars for the metaverse I don't know what what do you what are your actually thoughts about that the the way uh the avatars the way like Mark Zuckerberg looks in that world you know the the the the meta verse the virtual reality world where you can have like virtual meetings and stuff like that like how do we get that right do you have thoughts about that because that's the kind of uh it's a is it feels like a similar problem to social robotics which is how you design a digital virtual world that is compelling when you connect others there in the same way that physical connection is right I haven't looked into I mean I've seen people joking about it on Twitter and like posting like that whatever yeah but I mean have you seen it because it there's something you can't quite put into words uh that um doesn't feel genuine yeah about the way it looks and so the question is if you and I were to meet virtually what should the avatars look like for us to have a similar kind of connection should it be a really simplified should it be a little bit more realistic should it be cartoonish should it be more um better capturing of Expressions uh in interesting complex ways versus like cartoonish oversimplified ways but haven't video games figured this out I'm not a gamer so I don't have any examples but I feel like there's this whole world in video games where they've thought about all of this and depending on the game they have different like avatars and a lot of the games are about connecting with others I just the thing that I don't know is and again I haven't looked into this at all um I've been like shockingly not very interested in the metaverse but they must have poured so much investment into this um meta and like why why is it so why are people why is it so bad like well there's gonna be a reason there's got to be some thinking behind it right well I talked to Carmack about this uh John Carmack who's a part-time um Oculus CTO I think uh there's several things to say one is as you probably know that I mean there's bureaucracy there's large corporations and they often large corporations have a way of killing the ND kind of artistic flame that's required to create something really compelling somehow they make everything boring because they they run through this whole process through the PR department through all that kind of stuff and it somehow becomes generic to that process because you strip out anything interesting because it could be controversial is that or yeah right exactly like um like what I mean we're living through this now like with the with a lot of people with cancellations all those kinds of stuff people are nervous and nervousness results in like the like usual the assholes are ruining everything but you know the magic of human connection is taking risks of making a risky joke of of of like with people you like who are not assholes good people like some of the fun some of the fun in the metaverse OR in video games is you know being edgier being interesting revealing your personality in interesting ways um in the sexual tension or in uh they're definitely paranoid about that oh yeah like in metaverse the possibility of sexual assault and sexual harassment and all that kind of stuff it's it's obviously very high but they're uh so you should be paranoid to some degree but not too much because then you remove completely person the personality of the whole thing then everybody's just like a vanilla bot but uh like you have to have ability um to be a little bit political to be a little bit edgy all that kind of stuff and large companies tend to suffocate that so I but in general if you get all that just the ability to come up really cool beautiful ideas if you look at uh I think Grimes tweeted about this she's very critical about the metaverse is that um you know the uh independent uh game designers have solved this problem of how to create something beautiful and interesting and compelling they they do a really good job so you have to let those kinds of Minds the small groups of people design things and let them run with it let them run wild and do edgy stuff yeah but otherwise you because you get this kind of you get a clippy type of situation right which is like a very generic looking thing um but even clippy has some like that's kind of wild that you would take a a paper clip and put eyes on it and suddenly people are like oh you're annoying but you're definitely a social agent and I just feel like that wouldn't even that clippy thing wouldn't even survive Microsoft or Facebook of today matter of today because it would be like what there'll be these meetings about why is it for people like why don't we it's not sufficiently friendly let's make it uh you know and then all of a sudden the artist that with whom it originated is killed and it's all PR marketing people and all that kind of stuff no they do important work to some degree but they kill the creativity I think the killing of the creativity is in the whole like Okay so some social robotics is like obviously if you create agents that okay so take for an example you'd create a robot that looks like a humanoid and it's you know Sophia or whatever now suddenly you do have all of these issues where are you reinforcing an unrealistic Beauty standard are you objectifying women uh why is the robot white so you have but the thing is I think that with creativity you can find a solution that's even better where you're not even harming anyone and you're creating a robot that looks like not not humanoid but like something that people relate to even more and now you don't even have any of these bias issues that you're creating and so how do we create that within companies because I don't think it's really about like I because I you know maybe we disagree on that I don't think that edginess or humor or interesting things need to be things that harm or hurt people or that people are against there are ways to find things that everyone is fine with why aren't we doing that the problem is there's departments that look for harm and things yeah and so they will find harm in things that have no harm okay that's the big problem because their whole job is to find harm in things so what you said is completely correct which is edginess should not hurt doesn't necessarily doesn't need to be a thing that hurts people it obviously great humor great uh personality doesn't have to uh like clippy but yeah I mean it but it's tricky to get right and I'm not exactly sure I don't know I don't know why a large corporation with a lot of funding can't get this right I do think you're right that there's a lot of aversion to risk and so if you get lawyers involved or people whose job it is like you say to mitigate risk they're just going to say no to most things that could even be in some way yeah yeah you get the problem in all organizations so I think that you're right that that is a problem I think what's the way to solve that in large organizations is to have Steve Jobs types of characters unfortunately you do need to have I think um from a designer or maybe like a Johnny Ive that is almost like a dictator yeah you want a benevolent dictator yeah who rolls in and says like the cuts through the lawyers the PR but has a benevolent aspect like yeah this is a good heart and make sure like I think all great artists and designers create stuff that doesn't hurt people like if you have a good heart you're going to create something that's going to actually um make a lot of people feel good that's what like people like Johnny Ive what they love doing is creating a thing that brings a lot of love to the world they imagine like millions of people using the thing and it instills them with with joy that's that you could say that by social robotics you could say that about the metaverse it shouldn't be done by the pr people should be done by this time I agree PR people ruin everything yeah all the fun uh in the uh in the book you have a picture this I just have a lot of ridiculous questions you have a picture of two Hospital delivery robots with a caption that reads by the way see your book I appreciate that it keeps the humor in you didn't run it by the PR department no no one edited the book got rushed through uh the thing the caption reads two hospitals delivery robots whose sexy nurse names Roxy and Lola made me roll my eyes so hard they almost fell out um what aspect of it made you roll your eyes is it the naming it was the naming the form factor is fine it's like a little box on Wheels the fact that they named them also great that'll let people enjoy interacting with them we know that even just giving a robot a name people will uh it facilitates technology adoption people will be like oh you know Betsy made a mistake let's help her out instead of this stupid robot doesn't work but why lowly and Lola and Roxy like those are too too sexy I mean there's research showing that a lot of robots are named according to gender biases about the function that they're fulfilling so you know robots that are helpful in assistance and are like nurses are usually female gendered robots that are you know powerful all wise computers like Watson usually have like a booming male uh coded voice and name so like why like that's one of those things right you're opening a can of worms for no reason for no reason you can avoid this whole camera yeah just give it a different name like why Roxy it's because people aren't even thinking so to some extent I don't I don't like PR departments but getting some feedback on your work from a diverse set of participants listening and taking in things that help you identify your own blind spots and then you can always make your good leadership choices and good like you can still ignore things that you don't believe are an issue but having the openness to take in feedback and making sure that you're getting the right feedback from the right people I think that's really important so don't unnecessarily propagate the biases of society yeah why in the design but uh if you're not careful though when you when you do the research of like you might if you ran a poll with a lot of people of all the possible names these robots have they might come up with Roxy and Lola as as as names they um it would enjoy most like that could come up as uh as the highest as in you do marketing research and then well that's what they did with Alexa they did marketing research and nobody wanted the male voice everyone wanted it to be female what do you what do you think about that like what I mean if I if I were to say I think the role of a great designer again to go back to Johnny Ive is to throw out the marketing research like take it in do it learn from it but like if everyone wants Alexa to be a female voice the role of the designers to think deeply about the future of social agents in the home and think like what does that future look like and try to reverse engineer that future so like in some sense there's this weird tension like you want to listen to a lot of people but at the same time you want to you're creating a thing that defines the future of the world and the people that you're listening to are part of the past so like that weird tension yeah I think that's true and I think some companies like apple have historically done very well at understanding a market and saying you know what our role is it's not to listen to what the current market says it's to actually shape the market and shape consumer preferences and companies companies have the power to do that they can before we're thinking and they can actually shift what the future of technology looks like and I agree with you that I would like to see more of that especially when it comes to existing biases that we know or or you know that that I think there's the low-hanging fruit of companies that don't even think about it at all and aren't talking to the right people and aren't getting the full information and then there's companies that are just like doing the safe thing and and giving consumers what they want now but to be really forward looking and be really successful I think you have to make some judgment calls about what the future is going to be but do you think it's still useful to gender and to name the robots yes I mean gender is the minefields but people I it's really hard to get people to not gender a robot in some way so if you don't give it a name or you give it a like ambiguous voice people will just choose something and maybe that's better than just like uh you know entrenching something that you've decided is best but I do think it can be helpful on the like anthropomorphism engagement level to give it attributes that people identify with yeah I think uh a lot of roboticists I know they they don't gender the robot they don't they even try to avoid naming the robot or naming it ain't something that is uh can be used as a name in conversation kind of thing and I think that actually that's uh irresponsible because people are going to anthropomorphize the thing anyway so you're just uh removing from yourself the responsibility of how they're they're going to anthropomorphize it that's a good point and so like you want to be able to like they're going to do it you have to start to think about how they're going to do it even if the robot is like a Boston Dynamics robot that's not supposed to have any kind of social component they're obviously going to project a social component to it yeah like that arm I worked a lot a lot with quadruped now with with the robot dogs you know that arm people think is the head immediately yeah it's supposed to be an arm but they start to think it's a head and you have to like acknowledge that you can't I mean uh they do now they do now well they've deployed the robots and people are like oh my God the cops are using a robot dog and so they have this PR Nightmare and so they're like oh yeah okay maybe we should hire some HRI people well Boston Dynamics is an interesting company or any of the others that are doing similar thing because their their main source of money is um in the industrial application so like surveillance to factories and uh doing dangerous jobs so to them it's almost good PR for people to be scared of these things because it's it's for some reason as you talk about people are naturally for some reason scared we could talk about that of robots and so it becomes more viral like uh playing with that little fear and so it's almost like a good PR because ultimately they're not trying to put them in the home and have a good social connection they're trying to put them in factories and so they they have fun with it if you watch Boston Dynamics videos yeah they're aware of it oh yeah they're I mean the videos for sure that they put out it's almost like an unspoken tongue-in-cheek thing they they're aware of how people are going to feel when you have a robot that does like a flip now most of the people are uh just like excited about the control problem of it like how to how to make the whole thing happen but they're aware when people see well I think they became aware I think that in the beginning they were really really focused on just the engineering I mean they're at the Forefront of Robotics like Locomotion and stuff um and then when they started doing the videos I think that was kind of a labor of love I know that the former CEO Mark like he oversaw a lot of the videos and made a lot of them himself and like he's even really really detail-oriented like there can't be like some sort of incline that would give the robot an advantage they're very like he he was very um hell of Integrity about the authenticity of them uh and but then when they started to go viral I think that's when they started to realize oh there's something interesting here that you know I don't I don't know how much they took it seriously in the beginning other than realizing that they could play Within the videos yeah I know that they take it very seriously now what I like about Boston Dynamics and similar companies it's still mostly run by engineers but you know I've had my criticisms there's a bit more PR leaking in but those videos are made by Engineers because that's what they find fun mm-hmm it's like testing the robustness of the system I mean they uh they're having a lot of fun there with the robots totally have you been have you been to visit yeah yeah yeah yeah it's cool it's one of the most important like I I uh I mean because I I have um eight uh robot dogs now uh wait you have eight robot dogs what are they just walking around your place like yeah I'm working on them uh that's actually one of my goals is to have at any one time always a robot moving oh I'm far away that's an ambitious goal well I have like more roombas I know what to do with the room their program so the the programmable roombas nice and um I have a bunch of little like I built the well I'm not finished with the butter robot from Rick and Morty I saw a bunch of robots everywhere but the thing is what happens is you're working on one robot at a time and uh that becomes like a little project it's actually very difficult to have just a passively functioning robot always moving yeah and that's a that's a that's a dream for me because I'd love to create that kind of a little world so uh the the impressive thing about Boston Dynamics to me was to see like hundreds of spots and like there's a the most impressive thing that still sticks with me is um there was a a spot robot walking down the hall seemingly with no supervision whatsoever and he was wearing he or she I don't know was wearing a cowboy hat it just it was just walking down the hall and nobody paying attention and it's just like walking down this long Hall and I'm like looking around this is anyone like what's happening here so I'm presumably some kind of automation where he's doing the map I mean the whole environment is probably really well mapped but I it was just it gave me a picture of a world where a robot is doing his thing wearing a cowboy hat just going down the hall like getting some coffee or whatever like I don't know what it's doing what's the mission but uh I don't know for some reason it really stuck with me you don't often see robots that aren't part of a demo or that aren't uh you know like with a semi-autonomous autonomous vehicle like directly doing a task this was just chilling yeah walking around I don't know well yeah you know I mean we're at MIT like when I first got to MIT I was like okay where's all the where's all the robots and they were all like broken or like not demoing so yeah and and and what really excites me is that we're about to have that we're about to have so many moving rope about to well it's coming it's coming in our lifetime that we will just have robots moving around we're already seeing the beginnings of it there's delivery robots in some cities on the sidewalks and I just love seeing like the tick tocks of people reacting to that because yeah you see a robot walking on the hall with a cowboy hat you're like what the what is this this is awesome and scary and kind of awesome and people either love or hate it that's one of the things that I think companies are underestimating that people will either love a robot or hate a robot and nothing in between so it's just again an exciting time to be alive yeah I think kids almost universally at least in my experience love them a lot love legged robots if they're not La my my son hates the room though because ours is loud oh that yeah no the legs the legs oh yeah because your son um do they understand Roma to be a robot oh yeah my kids that's that's the first words they learned they know how to say beep boop think the room as a robot does do they project intelligence out of the thing but we don't really use it around them anymore for the reason that my son is scared of it yeah that's right I think they would like even a Roomba because it's moving around on its own I think kids and animals view it as a an agent so what do you think if we just look at the state of the art of Robotics what do you think robots are actually good at today so if we look at today you mean physical robots yeah physical robots well like what are you impressed by so I think a lot of people I mean that's what your book is about is have maybe a not a perfectly calibrated understanding of where we are in terms of Robotics what's difficult the robotics what's easy in robotics yeah we're way behind where people think we are so what's impressive to me so uh let's see oh one one thing that came out recently was Amazon has this new Warehouse robot and it's the first autonomous Warehouse robot that can is safe for people to be around and so like it's kind of most people most people I think Envision that our warehouses are already fully automated and that they're just like robots doing things it's actually still really difficult to have robots and people in the same space because it's dangerous for the most part robots you know because especially robots that have to be strong enough to move something heavy for example they can really hurt somebody and so until now a lot of the warehouse robots had to just move along like pre-existing lines which really restricts what you can do um and so having I think that that's that's one of the big challenges and one of the big like exciting things that's happening is that we're starting to see more kobotics in industrial spaces like that where people and robots can work side by side and not get harmed yeah that's what people don't realize sort of the physical manipulation tasks with humans it's not that the robots want to hurt you I think that's what people are worried about like this malevolent robot gets them out of its own and wants to destroy all humans now it's you know it's actually very difficult to know where the human is yeah and to to respond to the human and dynamically and collaborate with them on a task especially if you're something like an industrial robotic arm which is extremely powerful yeah this some of the some of those arms are pretty impressive now that you can just you can you can grab it you can move it so the the collaboration between human robot in the factory setting is really fascinating yeah um do you think they'll take our jobs I don't think it's that simple I think that there's a ton of disruption that's happening and will continue to happen um you know I think speaking specifically of the Amazon warehouses that might be an area where it would be good for robots to take some of the jobs that are you know where people are put in a position where it's unsafe and they're treated horribly and you know probably it would be better if a robot did that and Amazon is clearly trying to automate that job away so uh I think there's going to be a lot of disruption I do think that robots and humans have very different skill sets so while a robot might take over a task it's not going to take over most jobs um I think just things will change a lot like I know one of the examples I have in the book is mining um so they're you have this job that is very unsafe and that requires a bunch of workers and puts them in unsafe conditions and now you have all these different robotic machines that can help make the job safer and as a result now people can sit in these like air-conditioned remote control stations and like control these autonomous mining trucks and so that's a much better job but also they're employing less people now so it's it's just a lot of I think from a bird's eye perspective you're not going to see job loss you're going to see more jobs created because that's I I think the future is not robots just becoming like people and taking their jobs the future is really a combination of our skills and then the supplemental skills that robots have to increase productivity to help people have better safer jobs to give people work that they actually enjoy doing and are good at um but it's really easy to say that from a bird's eye perspective and um ignore kind of the the rubble on the ground as we go through these transitions because of course specific jobs are going to get lost if you look at the history of the 20th century it seems like automation constantly increases productivity and improves the average quality of life so it's it's been always good so like thinking about this time being different is that we would need to go against the lessons of History it's true and uh the other thing is I think people think that the automation of the physical tasks is easy I was I was just in Ukraine and the interesting thing is um I mean there's a lot of difficult and uh dark lessons just about a war zone but one of the things that happens in war is there's a lot of Mines that are placed um that's the this one of the big problems for years after a war is even over is the entire landscape is covered in mines and so there's a demining effort and you would think robots would be good at this kind of thing or like your intuition would be like well say you have unlimited money and you want to do a good job of it unlimited money you would get a lot of really nice robots but no humans are still far superior or animals or animals but even right but humans with animals together yeah you can't just have that's true dog with a hat that's fair but yes and but figuring out also how to uh disable the mine obviously the easy thing the thing a robot can help with is to find the mine and blow it up but that's gonna destroy the landscape that that really does a lot of damage to the land you want to uh disable the mine and to do that because of all the different all the different edge cases of the problem it requires a huge amount of human-like experience it seems like so it's mostly done by humans they have no use for robots they don't want robots yeah I think we overestimate what we can automate in the especially in the Physical Realm yeah that's it's weird I mean it's continues that this this the story of humans we think were shitty at everything in the physical world including driving we think everybody makes fun of themselves and others for being shitty drivers but we're actually kind of incredible no incredible and that's why like that's the way Tesla still says that if you're in the driver's seat like you you are ultimately responsible because the ideal for I mean I mean you know more about this than I do but he like robot cars are great at predictable things and can react faster and more precisely than a person and can do a lot of the driving and then the reason that we still don't have autonomous vehicles on all the roads yet is because of this long tail of just unexpected occurrences where a human immediately understands that's the sunset and not a traffic light that's a horse and carriage ahead of me on the highway but the car has never encountered that before so like in theory combining those skill sets is what's gonna really be powerful the only problem is figuring off the figuring out the human robot interaction and the handoffs so like in cars that's a huge problem right now figuring out the handoffs um but in other areas uh it might be easier and that's really the future is human robot interaction well it's really hard to improve it's it's it's terrible that people die in car accidents but I mean it's like 70 80 100 million miles one death per uh 80 million miles that's like really hard to beat for a robot that's that's like incredible that like think about it like the how many people the just the number of people throughout the world that are driving every single day all this you know Steve deprived drunk uh distracted all of that and still very few die relative to what I would imagine if I were to guess back in the horse see when I was like in the in the beginning of the 20th century riding my horse I would talk so much shit about these cars I'd be like this is gonna this is extremely dangerous these machines traveling at 30 miles an hour or whatever the hell they're going at this is irresponsible it's unnatural and and it's going to be destructive to all of human society but then it's extremely surprising how humans adapt to the thing and they know how to not kill each other um I mean that at ability to adapt is incredible and to mimic that in the machine is really tricky now that said what Tesla is doing it I mean I wouldn't have guessed how far machine learning can go on Vision alone it's really really incredible and people that are at least from my perspective people that are kind of um uh you know critical of Elon and those efforts I think don't give enough credit how much progress we made some how much incredible progress has been made in that direction I think most of the robotics Community wouldn't have guessed how much you can do on Vision alone it's kind of incredible um because we would be I think it's that approach which is relatively unique has challenged the other competitors to step up their game so if you're using lidar if you're using mapping um that challenges them to do better to scale faster and to use machine learning and computer vision as well to integrate both lidar and vision so um it's kind of incredible and I'm not I don't know if I even have a good intuition of how hard driving is anymore maybe it is possible to solve so all the stuff you mentioned yeah the question is one yeah I think it's not happening as quickly as people thought it would because it is more complicated but I wouldn't have I I agree with you my current intuition is that we're gonna get there I think we're gonna get there too but I didn't before I wasn't sure we're gonna get there without like with current technology so you know I I was kind of this is like with vision alone I my intuition was you're gonna have to solve like Common Sense reasoning you're gonna have to you're gonna have to solve some of the big problems in artificial intelligence not just uh not just perception yeah like you have to have a deep understanding of the world it's always my sense but now I'm starting to like well this I mean I'm continuously surprised how well the thing works yeah obviously Elon and others others have stopped but Elon continues you know saying we're going to solve it in a year oh yeah that's the thing bold predictions though yeah well everyone else used to be doing that but they kind of like all right yeah or maybe more maybe let's not promise we're gonna solve uh level four driving by 2020. let's uh let's chill on that but people are still trying silently I mean the UK just committed 100 million pounds to research and development to speed up the process of getting autonomous vehicles on the road like everyone is everyone can see that it is solvable and it's going to happen and it's going to change everything and they're still investing in it and uh like waymo Loki has driverless cars in in Arizona like you can get you know there's like robots it's weird have you ever been to one no it's so weird it's so awesome because uh the the most awesome experience is a is the wheel turning and you're sitting in the back it's like I don't know it's uh it feels like you're a passenger with that friend who's a little crazy of a driver it feels like shit I don't know are you right to drive bro you know that kind of feeling good but but then you kind of that experience that nervousness um and the excitement of trusting another being in this case it's a machine it's really interesting um just even introspecting your own feelings about the thing yeah uh they're not doing anything in terms of making you feel better like at least waymo I think they went with the approach of like let's not try to put eyes on the thing let's it's it's a it's a wheel we know what that looks like it's just a car it's a car get in the back let's not like discuss this at all let's not discuss the fact that this is a robot driving you and you're in the back and if the robot wants to start driving 80 miles an hour and run off of a bridge you have no recourse let's not discuss this you're just getting in the back there's no discussion about like how shit can go wrong uh there's no eyes there's nothing there's like a map showing what the car can see like you know what happens if it's like uh a HAL 9000 situation like I'm like I'm sorry I can't you have a button you can like call customer service oh God then you get put on hold for two hours yeah probably um but you know currently what they're doing which I think is understandable but you know the car just can pull over and stop and wait for help to arrive and then a driver will come and then they'll actually drive the car for you but that's like you know what if you're late for meeting or all that kind of stuff or like the more dystopian isn't it the Fifth Element where it's Will Smith in it who's in that movie no Bruce Willis Bruce Willis oh yeah and he gets into like a robotic cab or car or something and then because he's violated a traffic rule it locks him in yeah and he has to wait for the cops to come and he can't get out so like yeah we're gonna see stuff like that maybe what's this I I believe that the companies that have robots the the only ones that will succeed are the ones that don't do that meaning they respect privacy you think so yeah because people because because they're gonna have to earn people's trust yeah but like Amazon works with law enforcement and gives them the data from The Ring cameras so why should it yeah do you have a ring camera uh no okay no no but you know basically any security camera right I've uh Google's whatever they have we have one that's not the data at least or the data on a local server because we don't want it to go to law enforcement because all the companies are doing it they're doing I I bet App
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